Disability Claims Specialist

Sanlam Corporate forms part of Sanlam Life and Savings Cluster which offers retail and corporate life insurance, health and investment products in South Africa. Our vision is to be the preferred partner to Corporate and Public Sector by providing an awesome client experience and comprehensive solutions that enable the financial resilience and prosperity of those entities and their employees. We tap into over 100years of expertise to provide cost-effective Employee Benefits and Healthcare Solutions that enable financial confidence for our members. We enable our clients to make better retirement and risk decisions today through determined and passionate thought leadership and best-in-class people, innovative products and proven processes all designed to help people live a better life tomorrow.

We believe in creating and cultivating a positive, energised working environment that gives every individual the opportunity to achieve success by embracing diversity and growing our talent. We do this through living our values of having the courage to be bold, care, collaboration and an intolerance for mediocrity. We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future -your career, your personal development and of achieving awesome things. We pride ourselves in helping our employees to realise their worth and live with confidence.
Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development. What will you do?

Support the disability claims consultants in the validation, processing and payment of disability claims.
Key Responsibilities
- Complete the full Administration process of disability benefits payable in monthly instalments and disability benefits payable in lump sums
- Calculation and payments of benefits
- Liaising with internal and external clients
- Record keeping, summarising information and updating systems
- Understand and interpret policy definitions and rules
- Reporting as and when required

Qualification and Experience
- Matric with Mathematics and/or Accounting
- Minimum of 2yrs experience in employee benefits or individual life

Knowledge and Skills
- Bilingual (English and Afrikaans)
- Excellent knowledge of the Group Risk Industry
- General understanding of Employee Benefits
- Computer literate with proficiency in Microsoft Office (Word and Excel specifically)

Behavioural Competencies
- Excellent Interpersonal skills
- Strong analytical and planning skills
- Meticulous (attention to detail)
- Results driven
- Ability to manage own time
- Excellent client service ethic
- Action and result orientated

Core Competencies
- Cultivates Innovation by creating new and better ways for the organisation to be successful.
- Client Focus - Building strong customer relationships and delivering customer-centric solutions.
- Drives Results - Consistently achieving results, even under tough circumstances.
- Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
- Resilience - Rebounding from setbacks and adversity when facing difficult situations.

Turnaround time

The Sanlam Group is committed to transformation and embracing diversity and our employment equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.