Internal Sales

2 weeks ago

Johannesburg, South Africa Curiska (Pty) Ltd Full time

**KEY PERFORMANCE AREAS**
- Sales.
- Customer Service.
- Administration and Reporting.

**MAIN RESPONSIBILITIES**

**SALES**
- Ensure sales and GP targets are met.
- Sell stock to customers.
- Source stock internally to complete customer orders.
- Maintain a clean back-order report.
- Arrange timeous delivery of products with internal or external transport providers.
- Manage and maintain pricing in line with the company pricing requirements.
- Analyse customers’ sales history on system and identify sales opportunities.
- Grow existing customer
- and new customer base.
- **CUSTOMER SERVICE**
- Always maintain a high level of customer service standards with internal and external customers.
- Resolve customer queries timeously
- Provide daily feedback to customers on back orders and out-of-stocks.
- Communication of customer credits to operations to ensure timeous collection.

**ADMINISTRATION AND REPORTING**
- Prepare quotes, sales orders, and invoices timeously and accurately.
- Ensure data systems are accurate and always updated.
- Assist with any other sales related tasks as required by the Office Supervisor or Branch Manager.

Desired Experience & Qualification

**KEY JOB REQUIREMENTS**

**QUALIFICATIONS**
- Grade 12

**EXPERIENCE**
- Relevant experience in a similar position.

**KNOWLEDGE REQUIREMENTS**
- Computer literacy with Proficiency in MS Excel at a basic level.
- Proficient in SAGE / Pastel Evolution, or similar, at an intermediate level.
- A thorough practical knowledge of best practices in sales processes.

**SKILL REQUIREMENTS**
- Quoting and invoicing.
- Excellent organizational skills and attention to detail.
- Ability to work diligently in a pressurised and fast-paced environment.
- Excellent verbal and written communication skills to effectively engage with clients, understand their needs, and articulate the value proposition of the product being sold.
- Customer-focused and able to build strong relationships with customers.

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