Team Lead Protection Services

2 weeks ago

Johannesburg, South Africa Planet10 Full time

GoldenRule is currently engaged in an exciting project and hiring for a major in the mining sector.

We require the skills of a Team Lead Protection Services to be based in Rustenburg '† Must have 4 years experience in the Desk Side Services domain.
- 4-Years relevant technical and fault-finding experience.
- understanding of IT and network infrastructure.
- Strong understanding of CCTV, alarm, electric fence, access control and video management systems.
- Performance Delivery Support, monitor, test and troubleshoot hardware and software problems.
- Support and maintain end user requirements, including troubleshooting, account maintenance and training.
- Assist in inventory and asset management for IIT resources including software, server and workstations.
- Work with a team to automate management tasks, streamline processes and perform standard administration functions as needed.
- Resolving cross-functional issues at technical level Carry out industry standard test to diagnose and resolve faults Gain in depth knowledge of the skills required to monitor and diagnose problems relating to technical area Production of technical and architectural documentation to agreed quality standards.
- Stay abreast of advances in technology Maintain professionalism, good attitude and appropriate behavior with IIT personnel, clients and vendors.
- Assist in maintaining a clean and orderly workplace/office. Be presentable and clean daily. Lead by example, be flexible and willing to work overtime and time as requested by management. Be open minded in collecting info needed to complete tasks if no SOP is in place

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