Retail Sales Associates

2 days ago

Durban, South Africa PUMA Full time

**RETAIL STORE**

**RETAIL SALES ASSOCIATES**:
Durban, South Africa
Store Gateway

**YOUR MISSION**:
The Retail Sales Associate will provide the highest levels of service to PUMA customers within a Retail Store to achieve or exceed sales, KPIs, and profitability goals to position PUMA to be the Fastest Sports Brand in the world.
- Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
- Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs and profitability targets
- Responsible for accurately processing sales transactions at checkout, securely and quickly
- Maintain the cleanliness and order of the store as well as compliance with all visual merchandising guidelines according to PUMA standards
- Responsible for the execution and processing of incoming and outgoing merchandise
- Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
- Responsible for maintaining a safe, healthy and complaint working and shopping environment
- Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

**YOUR TALENT**:

- Senior Matric Certificate
- Proficient in English
- Proven ability to exceed sales goals, demonstrated ability to provide high levels of customer service, ability to reason through complex issues, demonstrates effective communication.
- 1 - 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
- Strong team player
- Strong communication skills
- Ability to learn quickly
- Knowledge of computer skills, basic know-how about MS Office programs
- Ability to lift/carry, push/pull up to 30 pounds regularly

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA supports over 16,100 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

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