Receptionist/switchboard Operator

15 hours ago

Johannesburg, South Africa Motus Corporation Full time

**Man Truck & Bus Centre (MAN Truck Johannesburg) currently** holds a permanent vacancy for a Receptionist/Switchboard Operator.

This position provides first line communication, monitor all incoming calls and ensure all customers receive a pleasant and courteous welcome.

Reporting to the** Finance/ Admin Manager**, the **Receptionist/Switchboard Operator** is responsible for providing first line communication.

- Ensure messages are correct and conveyed timeously
- Update and distribute telephone lists to all Staff at Dealership
- Communicate with all Staff
- Control, monitor and record outgoing trunk calls and incoming reverse charge calls
- Ensure Customers are directed to the employee to be visited / contacted
- Ensure Customer’s comfort whilst in waiting period
- Ensure all calls are answered promptly and pleasantly
- Ensure cleanliness of reception area
- Limit “hang-on” calls by offering call backs
- Ensure paging system is on first call back after no reply
- Maintaining daily attendance register
- Control of staff refreshments including the ordering & distribution of refreshments
- Compiling of new vendor packs for approval & completing forms etc as required by suppliers / customers
- Administrative tasks as required by the FM
- Ad-hoc management instructions

**KNOWLEDGE, SKILLS AND QUALIFICATIONS**:

- A minimum of 3 years receptionist experience is essential.
- A Receptionist certificate will be an added advantage
- A minimum of Matric/Senior Certificate or equivalent (NQF4)
- Motor industry experience will be an added advantage
- Must have excellent verbal communication skill
- OHS Knowledge or willingness to be trained
- Microsoft office knowledge (intermediate) essential

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