Service Manager

1 week ago

Cape Town, South Africa Western Cape Department of Health Full time

**Closing Date**
- 2025/03/24

**Reference Number**
- WCG250212-8

**Tracking Number**
- DOTP 21/2025

**Job Title**
- Service Manager: Economic/ Governance and Administration, Ref No. DOTP 21/2025

**Department**
- Department of the Premier

**Salary level**
- 11

**Enquiries**
- Mr L Benting at (021) 483 8941

**Job Type**
- Permanent

**Location - Country**
- South Africa

**Location - Province**
- Western Cape

**Location - Town / City**
- Cape Town, Elsenburg

**Job Purpose**
- The Department of the Premier, Western Cape Government has an opportunity for a suitably qualified and competent individual to lead, develop and facilitate the Service management function between Ce-I and the department of Agriculture.

**Minimum Requirements**
- An appropriate 3-year tertiary qualification (National Diploma/B-degree) in Information Technology; A minimum of 5 years’ experience in ICT management of which 3 years must be management experience.

**Recommendation**
- Relevant working experience in LAN and WAN technology.

**Key Performance Areas**
- Development, management of and reporting on a team of professionals rendering services to the client department; Guide the Development of Departmental IT Plans including capability mapping; Management and maintenance of Applications Portfolio Management Strategy roadmap and inventory; Strategic alignment and stakeholder engagement across all spheres of government, particularly within the department of Agriculture; Monitor and manage the analysis of business needs, user requirements, objectives and goals for approved ICT programmes/projects; Co-ordinate business requirements for Broadband and the Enterprise network for DOA.

**Competencies**
- Knowledge of the following: Public Service Acts, policies and regulations; ICT Training, Infrastructure and Security; HR matters; Finance; Business and Systems analysis; Technical standards and procedures; Project Management;Skills needed: Strategic Planning and co-ordination; Excellent communication (verbal and written) skills; Report writing; Presentation and workshop facilitation; Negotiation and conflict management.

**Remuneration**
- All-inclusive salary package of R 849 702 per annum (SalaryLevel 11)

Note on remuneration: Service benefits or obligations for qualifying employees (medical assistance, housing assistance, pension-fund contributions, etc) are funded or co-funded in terms of the applicable prescripts or collective agreements.

**Notes

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