Digital Product Manager

2 weeks ago

Sandton, South Africa Absa Bank Limited Full time

Bring your possibility to life Define your career with us
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary

An exciting opportunity exists with the energetic CIB Digital team. If you are passionate about Digital channels, Innovation and emerging technology in banking then this is the perfect opportunity for you.

This role provides a unique opportunity to combine Deep Client & Colleague Insights with Emerging technology to formulate and execute on our digital strategy for Mobile Frameworks. Frameworks are a key enabler in our CIB strategy to build a winning Corporate bank, by providing a Pan-Africa mobile app.

This is achieved through close collaboration with Clients, Product, Infrastructure, Operations, Tech, and Design teams to co-create solutions. This role will be responsible for strategy and execution throughout the business development lifecycle in accordance with Scaled Agile methodology and will be the key interlock between Business and Technology.

This role is perfect for a person with a pioneering mind-set, who thrives in a fast paced environment, and is energised by the possibility of how Mobile can transform the client experience in banking. The role entails:
**Job Description**:

- Set strategic direction for Mobile Frameworks in partnership with client, product and technology
- SLA’s: Agree Channel group SLA’s with key stakeholders. Set SLA’s with key support teams. Manage and drive ongoing SLA improvements
- Quality of Service (QOS) : Drive consistent improvement of all Channel groups services quality levels
- Career development: Agree and plan career development milestones in line with career objectives and succession planning.
- Performance: Set clearly defined performance objectives and associated measures
- Engagement: Through inculcation of the organisations culture and values engage with and build trusted relationships with staff enabling them to grow and develop.
- Partner with People Change and Marketing to define and execute on Marketing and Communication Strategy for Frameworks across Africa.

Minimum Education and Experience
- 7- 10 years’ experience in the financial services industry, preferably in Corporate Product or Digital Channels environments
- Corporate Banking Product experience
- Mobile Channel Management experience

Education

Bachelor's Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (required)
- Absa Bank Limited reserves the right not to make an appointment to the post as advertised_

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