Retentions Specialists

The Marketing Retention Specialist will be responsible for creating, managing and evolving retention strategy to drive customer loyalty and client retention for the business. The role will suit an analytically driven thinker and customer focused individual who can synthesize current business intelligence or trend data to inform retention marketing strategy,...

**Job Details**: - Division Retentions- Minimum experience Entry Level- Company primary industry Telecommunications- Job functional area Sales**Work for the Leading Contact Centre in Durban** **We Have**: - Excellent working hours - Great commission structures - A Fantastic work environment **All we need is skilled retentions agents **to join our -...

**Work for the Leading Contact Centre in Durban** **We Have**: - Excellent working hours - Great commission structures - A Fantastic work environment **All we need is skilled retentions agents **to join our **_local mobile campaigns_** **. **If you have minimum **12 months local retentions experience** within the **telecommunications sector**, then we...

**Customer Retention Agent** **Job Summary** We are looking for a dynamic retention specialist to help us retain our core customer base. Responsible for handling all Subscriptions Retention duties in order to maximise customer loyalty and generate revenue via new sales, reinstates and renewal targets. To build strong relationships with customers and to...

The individual will be an integral part of the team, who will be analytically driven in thought to synthesize current business intelligence or trend data to inform retention marketing strategy whilst project managing and implementing new business strategies. Minimum requirements: - 2 - 3 years experience in acquisition marketing/lead generation. -...

Key Responsibilities Department Design & Leadership Partner with leadership to build out the Finance & Customer Support department , including staffing, systems selection, and SOP development. Design scalable workflows for billing, retention, missed collections, and client escalation handling. Set up foundational reporting, KPIs, and feedback loops to track...

Key ResponsibilitiesDepartment Design & LeadershipPartner with leadership to build out the Finance & Customer Support department, including staffing, systems selection, and SOP development.Design scalable workflows for billing, retention, missed collections, and client escalation handling.Set up foundational reporting, KPIs, and feedback loops to track...

Do you have customer service experience, and are you seeking a new job in Durban, South Africa? If so, we want to hear from you! Webhelp is looking for a collaborative and skilled Escalation Specialist to join our inclusive and thriving team. This full-time escalation role comes with an attractive salary and benefits package. As a flexible Escalation...

**Job Classification** **Job Requisition: 142271** **TA Specialist: Refilwe Falatsi** **Closing Date: 6 October 2025** **Location: Park Square Campus, KZN** **Cluster: Personal and Private Banking | Nedbank Insurance | Operations** **Please Note: Preference will be given to applicants from Underrepresented Groups** - FAIS Affected **Job Purpose** - To...

Overview Job Classification Job Requisition: TA Specialist: Refilwe Falatsi Closing Date: 10 September 2025 Location: Park Square Campus KZN Cluster: Personal and Private Banking Nedbank Insurance Operations Please Note: Preference will be given to applicants from Underrepresented Groups FAIS Affected: Yes Job Purpose To provide professional and efficient...