Restaurant Supervisor

8 hours ago

Cape Town, South Africa Ladurée SA Full time

Job Description: Restaurant Supervisor - Luxury Bakery & Restaurant

Location: Cape Town

Reports to: Restaurant General Manager

Employment Type: Full-Time

About the Concept:
Laduree is a luxury bakery, all-day dining restaurant, and champagne bar delivering exceptional hospitality, elegant cuisine, and premium guest experiences. With a focus on high standards and personalized service, we are seeking a dynamic and experienced Restaurant Supervisor to oversee daily floor operations and ensure excellence in service execution.

Position Summary:
Key Responsibilities:

- Supervise daily floor operations during service, ensuring smooth guest flow and staff performance.
- Lead pre-shift briefings and assign daily responsibilities to waiters, runners, and hostesses.
- Ensure compliance with brand service standards, presentation, and guest engagement expectations.
- Support with guest seating, service recovery, and handling of special requests or complaints.
- Monitor POS transactions, table turnover, and team productivity throughout the shift.
- Assist with training, onboarding, and ongoing coaching of front-of-house staff.
- Conduct routine checks on cleanliness, uniform standards, and health & safety compliance.
- Collaborate with kitchen and bar teams to ensure seamless food and beverage service.
- Oversee private dining setups, events, and VIP arrangements with discretion and precision.
- Ensure shift closing procedures and reporting are completed accurately and timely.

Required Qualifications & Experience:

- Minimum 4-6 years of experience in premium casual or luxury dining environments.
- Prior experience supervising front-of-house teams in high-volume operations.
- Strong understanding of luxury service standards and guest journey.
- Excellent communication skills in English; additional languages are advantageous.
- Experience with POS systems, reservations software, and service sequence protocols.
- Strong floor presence, decision-making ability, and guest engagement skills.
- Flexibility to work in a rotating shift pattern, weekends, and holidays.

Preferred Attributes:

- Leadership mindset with a passion for hospitality.
- Detail-oriented, proactive, and service-driven.
- Ability to mentor and motivate a multicultural team.
- Calm under pressure with strong organizational skills.

Package & Benefits:

- Competitive Salary (DOE)
- Performance Bonus / Service Charge
- Uniform & Grooming Allowance
- Health Insurance
- Staff Meals & Discounts
- Annual Leave & Public Holidays
- Career Progression in a Growing Hospitality Group

Application Question(s):

- Please confirm your availability ?
- How many years of experience do you have in a supervisory role in luxury dining or premium casual restaurants?
- What type of FOH operational areas have you supervised?
- Describe your experience with luxury service standards and guest journey execution.
- Have you previously managed high-volume service environments?
- Which POS and/or reservations systems have you worked with?
- Are you comfortable coaching and giving performance feedback to FOH team members?
- How do you handle service recovery and VIP or high-profile guests?
- Are you available to work nights, weekends, and public holidays?
- What is your current salary and desired salary range for this role?

Work Location: In person

  • Restaurant Supervisor

    1 week ago

    Cape Town, Western Cape, South Africa Saray Restaurant Full time R25 000 - R180 000 per year

    Our restaurant is looking for a strong capable front of house manager. The candidate must:have previous restaurant management experienceBe customer focussedAbility to work long hours especially over weekendsSchedule and manage staffStock control and stock takeAbility to work with a diverse teamAbility to speak turkish or arabic is a strong...

  • Restaurant Supervisor

    1 week ago

    Cape Town, South Africa Bright Placements Full time

    5 star luxury hotel in Cape Town Robberg is looking for a Restaurant Supervisor PLEASE NOTE THAT THIS IS NOT A LIVE IN POSITION AND YOU WILL HAVE TO RESIDE CLOSE TO THE HOTEL **Requirements**: Matric Own car for travel License 2-3 years in restaurant hospitality with star graded experience Must have supervised restaurant Must have reported to...

  • Restaurant Supervisor

    1 week ago

    Cape Town, South Africa CTICC Full time

    **The main purpose of this position is**: The Restaurant Supervisor is responsible for assisting the Beverage and Restaurant Manager for the upkeep and maintaining of service standards of the Restaurants. They are responsible for effectively assisting the staff and baristas on duty to execute their daily operational duties. In addition, the Restaurant...

  • Restaurant Supervisor

    2 weeks ago

    Cape Town, South Africa The President Hotel Full time

    Join to apply for the Restaurant Supervisor role at The President Hotel . Where dining meets distinction. At The President Hotel, one of Cape Town's most loved hotels, we are on a journey to be recognised as a true luxury destination. With 349 stylish rooms, suites and apartments, breathtaking ocean views, a palm-fringed infinity pool, renowned restaurants...

  • Restaurant Supervisor

    1 day ago

    Cape Town, South Africa The Capital Hotels, Apartments & Resorts Full time

    Job title : Restaurant Supervisor - Hotels Job Location : Western Cape, Cape Town Deadline : December 10, 2025 Quick Recommended Links Jobs by Location Job by industries Description : The F&B Supervisor is responsible for supervising and coordinating the daily activities for the Restaurant, Bar(s), Room Service, Conferencing and Functions at the Hotel. The...

  • Restaurant Supervisor

    2 weeks ago

    Cape Town, South Africa Clockwork Hospitality Full time

    **Job description** **JOB ROLES & DESCRIPTION** - Work alongside fellow supervisors & establish procedures for top notch quality of service. - Liaise with departments regarding events, service and policies. - Opening & Closing the restaurant. - To set up prior to service and adhere to the opening and closing duties. - Cashing up at the end of service. -...

  • Restaurant Supervisor

    1 week ago

    Cape Town, South Africa SURV Full time

    Female Restaurant supervisor required in Cape Town, V&A Waterfront Roles and responsibilities: - Cash flow - Stock-take - Customer relations - Overseeing and managing staff - Must be South African or hold a valid working permit - Must have a valid drivers licence - Must have 2-3 years experience in a similar role Flexible hours and shifts Transport...

  • Restaurant Supervisor

    2 days ago

    Cape Town, South Africa CTICC Full time

    **The main purpose**: The Restaurant Supervisor is responsible for assisting the Beverage and Restaurant Manager for the upkeep and maintaining of service standards of the Restaurants, effectively assisting the staff on duty to execute their daily operational duties, uphold set standards and ensuring that the guest always receives a world class...

  • Restaurant Supervisor

    4 weeks ago

    Cape Town, South Africa The President Hotel Full time

    Where dining meets distinction. At The President Hotel, one of Cape Town's most loved hotels, we're on a journey to be recognised as a true luxury destination. Our purpose is simple yet powerful to create and inspire memorable experiences while living our values of Teamwork, Respect, Integrity, and Excellence. With 349 stylish rooms, suites, and apartments,...

  • Restaurant Supervisor x2

    2 days ago

    Cape Town, Western Cape, South Africa Hospitality Hire Full time R300 000 - R450 000 per year

    Position: Restaurant Supervisor – Exciting New Restaurant OpeningLocation: V&A Waterfront Cape Town A polished, professional Restaurant Supervisor with experience in managing busy, premium dining environments. Skilled in leading service teams, overseeing daily operations, enhancing guest experience, and ensuring smooth service flow. Confident,...