Salesforce Cpq Technical Systems Analyst

1 week ago

Cape Town, South Africa Impact.com Full time

**Our Company**:
**Please note that this is a FTE position and only open to those who are already in the UK. There is no relocation offered or visa sponsorship for this role.**

**What You'll Do**:

- **CPQ Ownership**:Take ownership of the Salesforce CPQ implementation through all phases of development
- **Stakeholder Collaboration**: Work closely with the Pricing and Packaging Committee and Product Operations Teams and other System Analysts to guide, elicit, translate and document business requirements and deliver scalable and reliable solutions
- **Salesforce CPQ Maintenance and Enhancement**: Continuously optimize the Salesforce CPQ system to align with evolving business needs ensuring it aligns with best practices.
- **Product Development Support**: Collaborate with cross-functional teams to introduce new products/product bundles and modify existing ones within the Salesforce CPQ framework.
- **Rule and Master Data Management**:Oversee the configuration and management of Price Rules, Product Rules, Discount Schedules, Product Master, Approval Processes and Custom Script (Quote Calculator Plugin)
- **Change and Release Management**: Partner with Product Operations and Sales Enablement to effectively release changes to Production
- **Documentation**:Create and maintain Solution Design Proposal documents and Technical Design documentation to support implemented solutions.
- **Technology Updates**:Stay abreast of platform changes introduced by vendors

**Core Competencies and required experience**:

- Bachelor's degree in Information Systems, Business Administration, or a related field
- Active Salesforce Admin and Salesforce CPQ Specialist certifications preferred
- 4+ years of hands-on experience with Salesforce CPQ administration, configuration, and optimization.
- Exceptional understanding of CPQ-related features such as product configuration, pricing strategies, discounting models, and quote generation.
- Deep understanding of the Sales, Quoting, Product, Renewal and Contracting Processes. Billing knowledge would be an added advantage
- Experience with Apex and Lightning Components (preferred)
- Previous experience performing business analysis and documenting requirements is preferred
- Familiarity with agile software delivery methodologies and working as part of an agile team
- Strong problem-solving and analytical skills with the ability to troubleshoot complex CPQ issues.
- Excellent communication skills and the ability to work with both technical and non-technical stakeholders.
- Proven ability to manage multiple projects and priorities in a fast-paced environment.

**Benefits**:

- **Hybrid, Casual work environment**:

- **Responsible PTO policy**- Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
- **Training & Development**
- Learning the advanced partnership automation products
- **Health Insurance**:

- **Restricted Stock Units**
- 3-year vesting schedule pending Board approval
- **Primary caregiver leave**:

- **Technology stipend**
- #LI-CapeTown_Hybrid_

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