Internal Sales Consultant

2 weeks ago

Johannesburg, South Africa Enshrine Placements Full time

As Internal sales Consultant your primary responsibility will be to ensure efficient and effective quote and tender completion, processing of RFQ’s as per customer requirement. Assist and guide all customers by generating technically acceptable product solutions. Ensure that business objectives & standards are met.

Position details:
Type: Permanent
Reports to: Internal Sales Manager
Primary purpose: Responsible to ensure efficient and effective quote and tender completion Assist and guide all customers by generating technically acceptable product solutions. Expeditious processing of RFQ’s as per customer requirement, and that business objectives & standards are met.

Job description / core competencies:
Produce Technically acceptable Tenders and Proposals - Update and Utilise instrument/valve sizing and selection programmes to determine specific product solutions as per customers’ requirements, advise customers of possible alternative solutions.
Source quotations for product from local and overseas suppliers.
Generate Pricing schedule from updated price lists.
Have efficiency in the use of Quote tool and other software for costing purposes.
Check quote for technical accuracy and advise customer of any deviations from original RFQ.
Ensure On time submission of quotes - DTD (Document Type Definition) (non-proposal) 90% of quotes in 3 days.
Oversee Customer and Supplier queries within 2days - Response and Solutions.
Maintain and Improve Customer relationships.
Order turnaround in 2 days - Correct Order processing, Order Acknowledgements and Bill of material.
Update CRM System with Won & Lost orders.
Create server folder containing all relevant correspondence of each opportunity.
Assist Customer, Order processing and Project Execution with technical query resolution.
Follow established departmental policies, procedures, and objectives, assuring continuous quality improvement & safety awareness.

Location (country, city): Gauteng, Roodepoort

Job Qualification & Experience:
Academic qualifications:
Grade 12
N3 preferably with Process Instrumentation, where N3 is a minimum requirement
N6 would be preferable
Industrial Trade Test in Instrumentation (advantageous)

**Experience**:
Process Plant Knowledge (advantageous)

Knowledge, skills & abilities:
MS Office Suite
Customer Service Orientation
Effective Time Management
High level of interpersonal and communication skills
Execute tasks effectively
Analyse issues and solve problems

Behavioural competencies:
Enthusiastically productive
Produce and maintain effective business results
Sharing Functional Expertise
Maintain focus and self-control
Maintaining effective relationships
Self-directed learning approach

Company Description:
The company provides world-renowned products, specialised training, engineering after sales service, service level agreements and technical support. They supply and supports field devices and systems, helping businesses automate their production, processing and distribution in Oil & Gas, Refining, Mining, Minerals and Metals, Synfuels, Chemical Processing as well as Pulp and Paper, Power Generation, Food and Beverage and other industries.

**Job Type**: Permanent

Application Question(s):

- Industrial Trade Test in Instrumentation
- N3 Process Instrumentation
- N6 Preferable

**Education**:

- Certificate (preferred)

**Experience**:

- Internal Sales: 2 years (preferred)
- Process Plant Knowledge: 2 years (preferred)

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