Current jobs related to Client Success - Johannesburg - Pearl

  • Consultant, Client Success

    4 days ago

    Johannesburg, South Africa Visa Inc. Full time

    Support and/or oversee the implementation of new Visa products the Client purchases by coordinating key Client and Visa teams to expedite implementation readiness activities and steer the client toward getting faster time to value and maximize adoption of deployed products. Ensure Client operational goals and success metrics for their overall Visa product...

  • Consultant, Client Success

    1 day ago

    Johannesburg, South Africa Visa Full time

    The Consultant, Client Success is an individual contributor responsible for owning the holistic post-sale Client Services operational relationship for applicable clients and providing operational support and assistance in growing clients’ business. The Consultant is a trusted client advocate and works proactively with their client portfolio to enable new...

  • Client Success Specialist

    1 week ago

    Johannesburg, South Africa B-Sure Full time

    Job Overview **Date Posted**: Posted 5 hours ago **Location**: Johannesburg, Gauteng **Job Title**: Client Success Specialist **Salary**: R15,000 - R24,000 **Salary Type**: Negotiable **Education Level**: Diploma **Job Level**: Intermediate **Required Experience**: 1 - 3 Years Client Success Specialist - Johannesburg A Client Success Specialist job...

  • Client Success Manager

    3 days ago

    Johannesburg, Gauteng, South Africa Visa Full time R800 000 - R1 200 000 per year

    Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network,...

  • Client Success Manager

    3 days ago

    Johannesburg, Gauteng, South Africa Visa Full time R1 500 000 - R2 500 000 per year

    Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...

  • Consultant, Client Success

    1 day ago

    Johannesburg, South Africa Visa Full time

    **Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...

  • Consultant, Client Success

    2 weeks ago

    Johannesburg, South Africa Visa Full time

    Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...

  • Client Success Manager

    3 weeks ago

    Johannesburg, South Africa WatersEdge Solutions Full time

    Location: Hybrid or RemoteEmployment Type: Full-TimeIndustry: SaaS | Global Logistics | Compliance Tech WatersEdge Solutions is partnering with our client who are seeking a Client Success Manager who combines strategic thinking with exceptional relationship-building skills. If you're passionate about growing client value, driving commercial outcomes, and...

  • Client Success Manager

    3 weeks ago

    Johannesburg, South Africa WatersEdge Solutions Full time

    Location: Hybrid or RemoteEmployment Type: Full-TimeIndustry: SaaS | Global Logistics | Compliance TechWatersEdge Solutions is partnering with our client who are seeking a Client Success Manager who combines strategic thinking with exceptional relationship-building skills. If you're passionate about growing client value, driving commercial outcomes, and...

  • Client Success Associate

    5 days ago

    Johannesburg, Gauteng, South Africa The Legends Agency Full time R360 000 - R420 000 per year

    Client Success AssociateLocation: Olivedale, JohannesburgSalary: R30,000 R35,000 per month (Total Cost to Company)Reports to: Chief Revenue OfficerType: Full-time, OnsitePurpose of the RoleWe are looking for a proactive and tech-savvy Client Success Associate to manage a portfolio of medium to large business clients. You will play a vital role in driving...

Client Success

2 weeks ago

Johannesburg, South Africa Pearl Full time

**Work Arrangement**: Remote
**Work Schedule**: Monday to Friday, 9:00 AM - 5:00 PM EST

**Job Type**: Full-time
**Holiday Adherence**: US Holidays
**PTO Entitlement**: Standard PTO policy as per company guidelines
**Salary**: Competitive, based on experience
**About Pearl Talent**:
Hear why we exist, what we believe in, and who we’re building for: Watch here
**Why Work with Us?**:
At Pearl, we’re not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, make an impact, and build a long-term career. We believe in creating environments where your potential is recognized, your voice matters, and your success is tied to meaningful work—not short-term perks. Joining Pearl means stepping into opportunities that challenge you, support you, and set you up for lasting success.
**About the Partner Company**:
They’re building a modern retail partner that helps beauty, wellness, and consumer brands scale into off-price and value retail channels like TJX, Ross, Burlington, and more. They act as the bridge between emerging brands and some of the world’s largest retailers — helping brands grow while giving retailers fresh, exciting products.
As they grow, they’re looking for a highly organized, proactive, and detail-oriented Client Success & Sales Support Specialist to join their team. This role will work closely with the Founder and Operations VA to ensure smooth onboarding, excellent client support, and consistent sales development operations.
**Role Overview**:
Client Success (40%)
- Manage onboarding of new brand partners, including collecting product details, compliance documents, and assets.
- Deliver monthly client reports using data provided by the team.
- Draft and format client case studies based on client wins.
- Ensure all client-facing documents, decks, and trackers are accurate and professional.

Sales & Business Development Support (40%)
- Research and organize new brand prospects and categories to support pipeline growth.
- Maintain and update the CRM and client pipeline trackers.
- Prepare decks and sales materials for founder-led pitches.
- Support lead generation automations through basic monitoring and reporting.

Operations & Systems (Secondary) (20%)
- Collaborate with the VA to maintain the SOP library, dashboards, and trackers.
- Assist with small administrative or process improvement tasks as needed.

What Success Looks Like
- New clients are onboarded smoothly, with all required documents collected and no confusion.
- Clients feel consistently supported and informed without needing to rely directly on the Founder.
- Sales materials and pipeline trackers remain up to date, enabling faster growth.
- The Founder’s time is freed to focus on strengthening retail relationships and driving strategy.

Growth Path
**This role is designed to grow with you**:

- 0-6 months: Learn the systems, manage onboarding and administrative tasks, support client calls, and deliver assigned outputs.
- 6-12 months: Take ownership of client relationships, lead selected client calls, and begin managing accounts more independently.
- 12+ months: Opportunity to advance into a Client Success Manager role, overseeing multiple accounts and mentoring future team members.

**Requirements**:
**Must-Haves**:

- Preferably 2+ years of demonstrated experience in client success, account management, or sales support.
- Strong SDR or business development skills — comfortable with outreach and securing meetings.
- Excellent written and verbal English communication skills.
- Highly organized, detail-oriented, and proactive; you anticipate needs before being asked.
- Comfortable with tools like Google Workspace, Notion, Canva, and CRM software (training provided).
- Fast learner with an open mind; able to pick up and improve new tools like Instantly.ai quickly.
- Self-starter who thrives in a fast-paced, entrepreneurial environment.

**Nice-to-Haves**:

- Experience in CPG, agency, or retail-related industries.
- Familiarity with ClickUp or similar CRMs.
- Experience drafting case studies or client-facing reports.
- Awareness of process optimization and internal knowledge management tools.

**Benefits**:

- Competitive Salary: To be discussed during the interview
- Remote Work: Fully remote—work from anywhere
- Direct Mentorship: Grow through guidance from international industry experts
- Learning & Development: Ongoing access to resources for professional growth
- Global Networking: Work and connect with professionals around the world
- Work-Life Balance: Flexible hours that support a healthy work-life balance

Our Recruitment Process
- Application
- PreScreening
- Top-grading Interview
- Skills Assessment
- Client Interview
- Job Offer
- Client Onboarding