Regional Contracts Manager

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.
At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.
**Job posting end date**: 10/07/2024
**JOB TITLE**: REGIONAL CONTRACTS MANAGER, SOUTH AFRICA
Extensive coordination is required for the development of commercial capabilities and maximizing the service opportunities. They will lead the function’s development and implementation of contractual obligations, policies, procedures, and compliance activities to ensure that all contractual
- and organizational objectives are met.
This individual is expected to contribute to the strategic planning and decision making to develop and implement service strategies that are aligned with business objectives.
The Senior Manager must be a proven leader and communicator capable of networking and aligning resources in a common goal of maximizing the opportunities, execution of contractual obligations and the organizational reputation.
In this position, you will report to LCS Contracts Manager - Africa.
This position is mainly located in Centurion, Gauteng.
TEAM YOU BELONG TO
WHAT YOU WILL DO
Responsible for the key performance indicators related to operational aspects of Life Cycle Service / Metso owned inventory contracts including financials, deliveries, inventory replenishment, contact renewals, etc.
Implement the market area service strategy and ambitiously grow and develop the Services business
Drive and improve customer satisfaction in collaboration with other represented Business Units and functions
Track the contract renewal dates and ensure the contract clauses are implemented in all renewed contracts
Provide direction and leadership to site managers, contributing to the growth and development of teams and individuals
Assist Market Area Sales team on Sales Calls/Visits
Responsible for the safe and profitable execution of LCS contracts
Successful management of parts (spares and wears) deliveries into the market area with regard to Life Cycle contracts
Inventory management activities related to the overall operation of consignment inventory contract, stock count, selling of aging / obsolete material, on time parts consumption reporting and invoicing, price escalation and other contract clauses
Work closely and coordinate with Customer Logistics global and market area team for all supply chain and logistic related activities
Perform technical and commercial review of proposals, projects, and reports
Perform one-on-one evaluations with employees, set measurable goals, and mentor the employees to help them attain goals
Manage employee development to ensure key position successors are in place; prepare, execute, and follow up on employee development action plans, including personnel reviews
Recognize training needs for the Project Management team and seek out development training programs and coordinate delivery of training
Work to ensure company intellectual property is protected and controlled
Develop and implement standard policies and procedures within the Project Management team.
Establish a safe working environment for all employees. Maintain and foster a working culture that is safety oriented and participates in health and safety related goals and initiatives.
Other duties as assigned.
WHO YOU ARE
Matric (Grade 12)
Bachelor’s degree Business Management or equivalent experience
At least ten (10) years applicable industry and product experience
A proven track record of professional accomplishments and reliability
WHAT SKILLS, COMPETENCIES AND REQUIREMENTS (HARD AND SOFT) ARE ESSENTIAL FOR THIS ROLE?
Ability to understand and implement business line strategy including pricing, margin levels, profitability, and utilization
Strong sense of business ownership demonstrated through effective communication and leadership
Must have good knowledge of the broad range of Metso equipment such as crushers, grinding mills, pyro equipment, bulk handling equipment, screens, process equipment, pumps, filters, flotation equipment, thickeners, couriers, automation, etc...
Solid knowledge base in services and aftermarket business, the mining and construction industry and its customers
Must be able to read and understand basic prints/drawings to ensure accuracy of work performed
Strong decision-making ability while negotiating commercial and technical items with customers and suppliers, both to win new work and to resolve disagreements
High sense of urgency and the ability to develop action plans and meet deadlines
Strong customer service / customer satisfaction capabilities
Strong motivational and leadership skills, and able to work effectively in a team environment.
Willingness to