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Change Management Specialist

2 weeks ago

Glenvista, South Africa Rand Water Full time

**Job Advert Summary**:
To plan, manage and facilitate the Change Management solutions in support of the Group Finance Transformation Projects across the organisation. This role encompasses but not limited to, leading the processes connected to change management implementing and embedding the integrated Change Management plans through the alignment of people to systems and processes within finance and in the organization at large.

The position is output based and support a dynamic project-based environment. Portfolio of deliverables are expected weekly to ensure smooth execution of project deadlines. Design, manage and execute all Stakeholder, Communication, Impact assessment, Training and Support Strategies, using structured processes, relevant methodologies, and project Management disciplines.

**Minimum Requirements**:

- A Bachelor's Degree in a relevant field is required, majors include: Business Administration (BA), Finance, Project Management, Organizational Psychology
- Master’s Degree is advantageous
- Certifications: Change Management Certifications:
Prosci Change Management Certification
ACMP Change Management Professional (CMP) Certification
- Minimum of 8 years in Transformation and Change Management Consulting, multi-project management with a strong track record of successful implementations.
- Prior experience in change management
- Knowledge of change management methodologies
- Understanding of financial processes
- Prior experience in Finance
- Project Management Experience
- Advanced computer literacy proficiency
- Valid Code 8 driver’s license

**Primary Duties**:

- Guiding Successful Transitions: Develop and implement comprehensive change management plans to ensure a smooth and successful shift towards new processes, technologies, or structures.
- Collaboration & Communication: Collaborate with stakeholders across various departments to guarantee clear communication and alignment with change initiatives. This fosters a collaborative environment and minimizes resistance.
- Education & Training: Facilitate workshops and training sessions to equip employees with the necessary knowledge and skills to effectively adopt and utilize the changes.
- Communication Champion: Develop and distribute communication materials to keep employees informed and engaged throughout the change process. This transparency addresses concerns and builds trust.
- Progress Monitoring & Evaluation: Closely monitor and assess the progress of change initiatives. Identify any roadblocks or resistance that may arise and take appropriate actions to address them.
- Impact Analysis & Optimization: Analyze the impact of the changes on the organization. Recommend adjustments to optimize the adoption and effectiveness of the new processes for maximum benefit.
- Change Needs Assessment: Partner with leadership to assess the need for change, analyzing business goals, industry trends, and internal metrics. Identify opportunities for improvement and areas where change management can provide strategic value.
- Strategic Planning & Alignment: Develop data-driven change management plans that align with the organization's overall strategic objectives. This ensures change initiatives directly contribute to achieving long-term goals.
- Stakeholder Management: Proactively identify and engage key stakeholders across all levels and departments. Understand their needs and concerns, and tailor communication and engagement strategies to secure their buy-in and support for the change initiative.
- Risk Management: Conduct a thorough risk assessment to identify potential challenges and roadblocks associated with the change. Develop mitigation strategies to proactively address them and minimize disruption.

**Knowledge**:

- Change Management Principles & Methodologies:

- A strong understanding of core change management principles, including:

- Identifying the need for change and building a compelling case for change.
- Stakeholder identification, engagement, and communication strategies.
- Managing resistance to change.
- Implementing change in a structured and phased approach.
- Measuring the success of change initiatives.
- Familiarity with established change management methodologies, such as:

- Prosci ADKAR Model
- Kotter's 8-Step Change Model
- Financial Knowledge:

- Understanding financial processes, regulations, and terminology is a significant asset. This allows you to:

- Effectively communicate with finance professionals.
- Better assess the impact of change initiatives on the FBU.
- Tailor change management strategies to the specific needs of the finance function.
- Project Management:

- Understanding of project management principles, including:

- Project planning, scope definition, and resource allocation.
- Risk management and mitigation strategies.
- Project monitoring and evaluation.
- Business Acumen:

- General knowledge of business operations and how different departments work together.
- Understanding of organizatio