Administrative Receptionist and Travel Coordinator

1 week ago

Sandton, South Africa The Capital Hotels and Apartments Full time

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything

**WHY WORK FOR US?**

Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers don’t manage managers, we are all simply doers.Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We don’t need to or want to wait for approval. We recruit on experience but promote on values — the core of which is rigor, disciplined thought and disciplined action.

**Description**:
As the Administrative Receptionist and Travel Coordinator, you will be the primary receptionist, managing the front desk, and providing exceptional customer service. In addition, you will be responsible for various administrative tasks, including office management, travel coordination and cost reporting thereof, secretarial duties, document collaboration using Microsoft SharePoint and Teams, overseeing office tasks such as stationery stock management, company vehicle bookings, and courier requests, as well as managing vehicle fleet reports. Furthermore, the role requires expertise in business administration, legal compliance, insurance claims management, and travel management.

**Requirements**:

- Matric
- Office Administration Qualification Advantageous
- Proven experience as a receptionist or administrative assistant in a fast-paced environment.
- Excellent verbal and written communication skills.
- Strong customer service orientation and a friendly, professional demeanour.
- Exceptional organisational and time management abilities.
- Proficient in Microsoft Office Suite, especially Excel, Word, and PowerPoint.
- Knowledge of Microsoft SharePoint and Teams for document collaboration.
- Expertise in business administration and legal compliance.
- Familiarity with insurance claims submission and management processes.
- Ability to handle travel management tasks, including flight bookings, visas, and accommodations.
- Knowledge of KYC requirements and FICA regulations.
- Attention to detail and accuracy in all work activities.
- Flexibility to handle changing priorities and adapt to various situations.
- Discretion and integrity when handling confidential information.
- Experience in overseeing office management tasks, such as stationery stock management, company vehicle bookings, and courier requests.
- Ability to prepare and manage monthly travel reports and reconciliations.

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