Internal Account Manager

3 days ago

Midrand, South Africa Dante Personnel Full time

Gauteng, Midrand
- R15 000 - R22 000

Our Client in the Telecommunications and Fibre Industry is seeking an Internal Account Manager to be Based in Midrand

**Minimum requirements**:

- Must have matric
- 3-5 years internal sales experience
- CRM or other software experience
- Intermediate Microsoft Excel experience
- Intermediate Costing experience
- Tender compiling

**Duties**:

- Ensure that you meet the stipulated monthly, quarterly, yearly sales targets, as set out by management;
- Ensure that the target of 30% of sales are based on new customers as set out in your targets;
- Ensure that all reports are ready for weekly sales meetings;
- Consolidate with Key account managers on weekly forecast and pipeline for weekly sales meeting to be submitted to head of sales.
- Ensure all orders received are entered into Evolution accurately and followed up with procurement / warehouse until final delivery to client;
- Ensure forecasting is done with clients in conjunction with internal departments, including management, and within stated limits to make sure the correct required stock levels are maintained;
- Ensure the slow moving stock is sold before any new orders are placed with suppliers;
- Ensure CRM is updated daily with all relevant activities;
- Actively and successfully manage the sales process: lead generation (cold calling), presentations; handle objections, find solutions, close deals;
- Schedule regular client meetings for the external sales person;
- Proactively manage respective accounts assigned;
- Proactively up-selling and cross-selling into existing accounts;
- Maintain an agreed level of pro-active telephone contact with both existing and prospective customers;
- Ensuring all fibre optic tenders are identified and that a successful and accurate bid is submitted on time;
- Maintain knowledge of competitor’s products and pricing levels;
- Maintain regular research on clients and the fibre industry / market;
- Stay up to date with new products / solutions;
- Maintain regular self-learning with regards to fibre products / solutions;
- Assist procurement / technical department with product pricing;
- Compiling quotes and doing follow ups;
- Maintain a professional standard at all times;
- Ensure that customer complaints, issues and queries reach a successful and appropriate conclusion. where relevant, such matters must be escalated to the Sales Manager;
- Stay up to date with any developments relevant to customer accounts;
- Assisting with compiling of Tender submissions;
- Perform any ad hoc duties deemed appropriate by the Sales Team/ Management

**Consultant**:
**Elizabeth Dhevar**
**- Dante Personnel**
**Johannesburg**
***

***
- For more information please contact:

- Elizabeth Dhevar

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