Key Account Manager

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The Poultry Key Account Manager is responsible for the achievement of sales objectives for designated Key Accounts (KAs) and the poultry portfolio in their region.

**POSITION RESPONSIBILITIES**

**Key Account Management**
- Achieve sales targets and profitability objectives.
- Understand the KA business, the customer needs and expectations.
- Define, create and implement customized plans based on the needs and expectations of KAs.
- Plan, coordinate and execute KA plans in close cooperation with Marketing, Technical and Commercial Managers.
- Work closely with cross functional teams to analyze customer needs, find and seize new business opportunities and create better and untapped value added services for KAs.
- Maintain and develop effective long term relationships with KAs and industry stakeholders.

**Technical Skills**
- Work closely with the Technical Manager to develop a sound technical knowledge on all products and devices used in poultry.
- Attend Conferences, study groups and actively self study to increase industry knowledge.
- Understanding of poultry physiology, immunology and production required.

**Poultry portfolio management**
- Develop and implement plans to reach the sales targets.
- Report on Sales, provide latest estimates, identify trends and provide input on product forecasts.
- Identify market trends and gaps, collect data and report back to team.

**Territory administration**:

- Ensure that the client databases are kept up to date
- Adhere to CRM requirements.
- Fulfill Infield and customer related KPIs.
- Monitor account status of KAs and orders to ensure superior service delivery.
- Ensure all pharmacovigilance and product complaints are reported as per the company requirements.

**About Zoetis**

At Zoetis we are passionate about our customers and the animals in their care. We discover, develop and manufacture the world's most innovative and effective products for animal health-medicines, vaccines, diagnostics, genetic tests, biodevices-and we are creating the next generation of integrated solutions and services to support this evolving industry. We know our people drive our success. Our colleagues are proud of our company culture and the meaningful role we play in caring for animals. The Zoetis Core Beliefs define the commitments we make to our colleagues, customers and stakeholders every day. They have guided the creation of our award-winning workplace and our proud position as a leading partner of choice in animal health.

**Diversity, Equity & Inclusion**

Our Colleagues Make the Difference, and we know their differences make Zoetis stronger. We strive to create an environment where each colleague feels valued and cared for and where we can be our best every day. Our Diversity, Equity & Inclusion (DE&I) focus and commitment begins with our leadership team of diverse backgrounds, experiences and ethnicities (50% of our executive team members are women), and it is demonstrated in our support of our colleagues and industry. Our Diversity, Equity & Inclusion Council, representing colleagues across locations, functions and communities, serve as ambassadors and champions for DE&I initiatives. In addition to the Diversity, Equity & Inclusion Council, Zoetis has six colleague resource groups that bring together colleagues who share similar backgrounds, experiences, or interests and work together toward goals aligned with our strategic business priorities.

Our commitment to advancing Diversity, Equity and Inclusion has earned us recognitions as a Best Place to Work for LGBTQ Equality, a 100 Best Company for Working Mothers, a Top Company for Executive Women, among many others.

For animals. For health. **For you.