Executive Assistant

Executive assistant to founder
About the company
We’re on a mission to create a DNA-changing impact on locals, visitors, owner-led businesses, and this destination through daily moments of joy. For happier people and a better place, we unlock magic around the corner and create a magnet the world cannot wait to be a part of.
We’re an owner-managed, independent business driven by a relatively small, committed, and passionate (and growing) team. We’re not just an online media business—we’re a platform on a mission to truly impact this place.
About the role
This role is to be the operational right hand to a high-output, visionary founder who thrives on ideas, intensity, and impact—and needs a calm, kind, steady physical presence to bring flow, order, capacity, and clarity to his world.
You’ll bring rhythm, accountability, structure, and follow-through to both his business and personal life, helping to move key projects forward.
You'll ensure nothing falls through the cracks—from follow-ups via WhatsApp voice notes to sales CRM entries to reminders about team birthdays and anniversaries. When the founder hands you something—whether an idea, a task, or a voice note—you map it, clarify it, close the loop, and keep him in the know.
You’ll also play a pivotal role in supporting our leadership team and owning the systems and tools that are the heartbeat of our office and culture.
This is your dream role if...
You thrive on being stretched and love learning and growing
You’ve supported high-functioning people and helped them focus and follow through
You are wildly organised and find satisfaction in bringing order to chaos
You bring clarity, closure, and calm—people trust you to track details and keep the flow
You think in projects and priorities, even when juggling many inputs
You are kind and loyal, calm and collected under pressure
You value trust and emotional intelligence and are energised by meaningful work
Key objectives
Manage the founder’s life and flow
Create and drive weekly 'winning weeks'
Lead daily morning and end-of-day check-ins to sync, steer, and close loops
Proactively plan his day and manage his calendar, time, and energy
Be physically present to support focus and follow-through—this is a 'do-it-together' role
Be the catch-all for his thoughts and ideas—capture, sort, revisit, and structure them
Attend key meetings, take notes, follow up, and track delivery
Know where he is at all times to keep him on schedule and focused
Support personal tasks with equal care—from school WhatsApp chats to grocery orders
Provide coffee, water, or meals proactively to keep him energised
Sales and partner communication support
Manage and maintain the sales CRM for the founder and leadership team
**Set up and coordinate meetings**: intro scans, briefings, check-ins
Track which meetings took place, ensure recordings, notes, and follow-ups are filed
Keep the founder in the right meetings at the right time
Create and maintain organised partner folders and naming conventions
Follow up with partners where appropriate, using agreed tone and language
Help prepare and send thoughtful, strategic partner communications
Act as a comms support and accountability partner to the founder and leadership
Office flow and team support
Ensure the office space is functional, well-supplied, and energising
Manage deliveries, office needs, and physical systems
Create simple systems that keep everything running smoothly
**Own the planning of team culture moments**: birthdays, celebrations, acknowledgements
Be the steady presence that supports the team day to day
Handle ad hoc requests and mini-emergencies with grace and professionalism
Key requirements
**Track record and experience in**:
Supporting a high-output founder or senior executive in a personal and professional capacity
Operational excellence across multiple threads (e.g. CRM, culture, admin)
Proactive execution and initiative—from idea to completion
**Skills and competencies**:
Organisational mastery - You bring calm to chaos, keep communication and tasks current
Project thinking - You break down goals into actions and align them with the big picture
Structured communication - You communicate clearly, kindly and keep the team aligned
Emotional intelligence and kindness - You handle people and situations with care and maturity
Loyalty and discretion - You protect confidentiality and bring consistent, grounded support
**Mindset and personal attributes**:
Calm and collected under pressure
Purpose-driven and growth-minded
Supportive yet strong and capable of co-working to completion
Detail-oriented while also focused on bigger-picture outcomes
People-centred and caring with a strong sense of team