Servicenow Configuration Specialist
2 weeks ago
Bring your possibility to life Define your career with us
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary
**Job Description**:
Key accountabilities-
- Ensures requirements are understood, developed, tested, and delivered to specification- Coordinate test activities, including unit testing, system testing and user acceptance testing- Plan ahead and deploy bi-annual feature releases- Play a key role in design to implementation of feature releases and change requests- Troubleshoot and resolve configuration issues, error identification and remediation- Works with the Strategic Lead to develop release estimates- Provide technical assistance to Tier1 teams, managing severity issues and setting prioritization for resolution- Emphasis on providing an optimal user experience and thereby ensuring up to date features, deployments and initiatives for optimal platform usage- Create advanced reports and dashboards including using performance analytics- Ongoing input and recommendations for continuous improvement and evaluation of system functionality- Maintain the stability and useability of the platform across production and non-production environments- Platform upgrade execution- Manage instance security: user/group access, administration, access control lists, etc- Train and mentor developers- Create functional and technical systems documentation- Participate in process design workshops- Determine and implement integration method(s) used, integration directionality and attributes- Template Creation and Updates- Configure Catalog Items and Record Producers
Education
National Diplomas and Advanced Certificates: Computer and Information Science (required)
- Absa Bank Limited reserves the right not to make an appointment to the post as advertised_
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Johannesburg, South Africa Absa Bank Limited Full timeEmpowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...
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