Head of Commercial Finance

5 days ago

Cape Town, South Africa Teleperformance South Africa Full time

**Overview**:
This role will oversee gross margin profitability of all clients that are delivered from South Africa. This role will work very closely with senior colleagues in the Finance, Operations and Client teams on a daily basis to ensure that profitability targets are achieved, this will be up to and including COO/CFO level. The role holder will coach and lead a team of 4 Finance & Commercial roles ensuring a focus on quality, accuracy and timeliness.

**Responsibilities will include but are not limited to**:

- Oversee accurate revenue and cost forecasts utilising state of the art processes and techniques.
- Build strong relationships with stakeholders and use this to influence decisions which deliver profitability.
- Drive the focus on commercial performance from the Senior Operations team ensuring cost control is enforced and accountability is maintained through regular reviews of performance and action plans.
- Coach and lead the team, setting high standards, controls & protocols developing the team to their full potential.
- Develop and maintain standards and best practise which ensures consistency across the team on quality and standard of outputs.
- Support Month End close activities taking proactive steps to ensure very early analysis (prior to close) on all client cost and sales variances
- Design and lead transformational changes that incorporate new tools, and greater insight to profitability and cost performance.
- Work collaboratively across Finance, Operations, WFM, and MI teams to support improved insight on commercial drivers, providing commentary and responding to queries and questions from stakeholders.
- Support on commercial bid’s and repricing for existing clients
- Play a lead role in budget and reforecast activities ensuring timelines and plans fit within the wider group deadlines.
- Set and drive a vision of process improvement in data, systems and processes that enables greater insight and productivity at less cost.

**Skills and Experience Required**
- Background and qualification in Finance or Accounting is advantageous,
- Minimum of 8 years of experience in a similar type Finance or Commercial role with ideally 3+ years in a contact centre environment.
- Superior analytical skills utilising a range of tools and techniques
- Excellent communication and stakeholder management skills.
- Strong people leadership skills
- Managing complex information and comfortable presenting it in a simple manner to senior colleagues.
- Restless fascination with continuous improvement as default mindset
- Excellent time management and prioritisation.
- Must have led commercial, data insight teams in the past - or something similar

**Skills/Experience Desired**
- Use of Visual analytics software
- Experience of WFM
- Change Management.

Contract pricing

**Job Types**: Full-time, Permanent

  • Head of Finance

    6 days ago

    Cape Town, South Africa Network Finance. Full time

    Job Reference: NFP -SDW-1 If you are a finance professional passionate about the Property industry, apply today! Duties & Responsibilities Job & Company Description: This Property group is recruiting for a Head of Finance to join their dynamic team. The Head of Finance will report directly to both the Financial Director and the Chief Executive Officer. In...

  • Head of Finance

    24 hours ago

    Cape Town, South Africa Integration Resourcing Full time

    **Head of Finance South Africa** **Cape Town** Our client is an FMCG company with highly recognizable global brands. Their South African operation is based in Cape Town and they are looking for a Head of Finance to support their goals to achieve the ambitious growth targets. This is a great opportunity to: - Be part of the winning team which could build a...

  • Head Of Finance

    3 weeks ago

    Cape Town, South Africa Snatch | Accounting & Finance Headhunters Full time

    A fast-growing technology company transforming the financial services industry is currently seeking a Head of Finance to join their team in Cape Town. As Head of Finance, you will oversee all financial activities, build robust systems and frameworks, and ensure continuous access to accurate and timely financial insights that enable data-driven strategic...

  • Head of Finance

    18 hours ago

    Cape Town, Western Cape, South Africa Sagen Advisory Full time R1 200 000 - R2 400 000 per year

    A fast-growing business in the technology sector is looking to appoint an experienced and ambitious, commercially minded Head of Finance to their team based in Cape Town. Hybrid work options are available.This is a newly created role, designed to elevate finance from a compliance and reporting function into a strategic partner to the business. Reporting to...

  • Head of Finance

    2 days ago

    Cape Town, South Africa Sagen Advisory Full time

    A fast-growing business in the technology sector is looking to appoint an experienced and ambitious, commercially minded Head of Finance to their team based in Cape Town. Hybrid work options are available.   This is a newly created role, designed to elevate finance from a compliance and reporting function into a strategic partner to the business. Reporting...

  • Head of Finance

    2 weeks ago

    Cape Town, South Africa Snatch.Work Full time

    We’re seeking a **Head of Finance **interested in working for an industry leading manufacturer of FMCG goods, with a strong e - commerce presence, based in **Winelands, Western Cape**. This company enjoys extremely strong brand presence. You will be commercial in focus, and a strong leader. **Roles & Responsibilities**: - Team leadership and...

  • Head Of Finance Cape Town

    3 weeks ago

    Cape Town, South Africa Network Finance. Full time

    If you are a finance professional passionate about the Property industry, apply today! Reference : NFP Job Description This Property group is recruiting for a Head of Finance to join their dynamic team. The Head of Finance will report directly to both the Financial Director and the Chief Executive Officer. In this pivotal role, they will steer the...

  • Head Of Finance

    6 days ago

    Cape Town, Western Cape, South Africa Intelligent Debt Management Full time R1 800 000 - R2 500 000 per year

    Head Of Finance - Qualified (CA)SA (Pinelands, Cape Town)The Finance department of Intelligent Debt Management (IDM), a Financial Services group based in Cape Town, seeks a qualified CA to join the Finance team.The role of the successful candidate will be the Head of Finance and will report directly to the CFO. The candidate must be highly efficient,...

  • Head Of Finance Cape Town: Northern Suburbs

    6 days ago

    Cape Town, South Africa Network Finance. Full time

    If you are a finance professional passionate about the Property industry, apply today! Reference: NFP -SDW-1 Duties & Responsibilities Job & Company Description: This Property group is recruiting for a Head of Finance to join their dynamic team. The Head of Finance will report directly to both the Financial Director and the Chief Executive Officer. In this...

  • Head of Finance: Accounts Receivable

    6 days ago

    Cape Town, South Africa Communicate Finance Full time

    Reference: CTF -ANN-1 We are searching for a skilled Head of Finance. An international and well-known company is looking to employ someone that can set up their accounts receivable department. This well-established company comes with expectation benefits. Apply today to be considered for this opportunity. Duties & Responsibilities Your main responsibility...