Short Term Insurance: Credit Control Team Leader

4 days ago

Johannesburg, South Africa Absa Bank Limited Full time

Empowering Africa’s tomorrow, together one story at a time.
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Short Term Insurance: Credit Control Team Leader (FAIS), minimum 4 years experience, sound understanding of debtors and creditors and basic accounting functionalities and financials.
BCOM Accounting preferable

Job Description

People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development. | Business Management: Allocate duties to team members in order to achieve operational targets, including prioritisation and work schedules. | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards. | Stakeholder Management: Actively promote and manage the collaborative engagement of internal and external stakeholders, including regulators, suppliers, clients, service providers, business partners and other Absa entities. | Reporting: Provide reporting of inbound and outbound calls and maintain standard reporting templates against relevant requirements. | Achievement of financial goals: Achieve annual sales targets according to business objectives, potential and growth, through delegation and close monitory of the performance of Contact Centre Agents (CCA).

FAIS Fit and Proper Requirements Applicable to this Role (Advice and Intermediary Service):
FSCA-Approved Qualification
Regulatory Exam for Representatives (RE5)
Experience As Per the FAIS Act
Product Specific Training once Onboarded
Class Of Business Training
Continuous Professional Development
Attest To Honesty, Integrity, and Good Standing

Education

Higher Diplomas: Business, Commerce and Management Studies (required)
- Absa Bank Limited reserves the right not to make an appointment to the post as advertised_

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