New Business Manager Tygerfalls, Western Cape Permanent

**Designation**:

- New Business Manager | Tygerfalls, Western Cape | Permanent

**Category**:

- Sales

**Job Level**:

- Top Management

**Posted by**:

- PSG Financial Services

**Posted on**:

- 13 Jun 2025

**Reference Number**:

- POS39878

**Closing date**:

- 30-Jun-2025

**Position Type**:

- Permanent

**Location**:

- Tygerfalls The Edge Western

**Overview**:
**VACANCY | NEW BUSINESS MANAGER | TYGERFALLS, WESTERN CAPE | PERMANENT**

PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.

**Job description**:
The New Business Manager is responsible for overseeing the daily operations and performance of the quote and new business underwriting team. This role ensures accurate risk selection, efficient processing of new business, adherence to underwriting standards, and achievement of turnaround times and conversion targets. The position includes team leadership, risk evaluation, and reporting, with a strong emphasis on stakeholder engagement, training, and continuous process improvement.

**Responsibilities**:
**Team Management**
- Manage team workload and ensure optimal capacity planning.
- Provide leadership, mentorship, and technical support to team members.
- Conduct training and upskilling sessions to improve underwriting quality and product knowledge.
- Oversee quality control of quotes and new business policy issuance.

**Underwriting and Risk Selection**
- Review underwriting surveys for new quotes and liaise with Sales Broker Consultants and Regional Managers for alignment.
- Ensure risk selection aligns with company underwriting guidelines and appetite.
- Enforce appropriate risk requirements and underwriting conditions with all broker quote submissions.

**Facultative Reinsurance (FAC)**
- Arrange and obtain facultative reinsurance quotations when required.
- Bind approved FAC quotes and ensure accurate capturing on the Tial system.

**Reporting and Analytics**
- Monitor and report on quote volumes, conversion rates, turnaround times, and decline reasons.
- Identify patterns and provide feedback to improve conversion and pricing competitiveness.
- Work closely with actuarial or pricing teams to monitor quote trends and business performance.

**Stakeholder Engagement**
- Engage with brokers and internal teams to address underwriting queries and improve quote conversion.
- Collaborate with distribution and product teams to ensure alignment in risk appetite and pricing approaches.

**Skill sets required**:

- Bachelor’s degree in Insurance, Risk Management, Business, or related field (preferred).
- AIISA, FIISA or equivalent professional insurance qualification advantageous.
- Minimum 8 years of short-term insurance underwriting experience, with at least 3 years in a leadership or management role.
- Strong knowledge of short-term insurance products, underwriting practices, and quote conversion dynamics.

**Key Competencies**
- Proven leadership and team management capabilities.
- Strong understanding of underwriting systems, especially Tial.
- Analytical skills with a data-driven approach to performance improvement.
- Excellent communication and interpersonal skills to support effective broker and internal team engagement.
- Ability to thrive in a deadline-driven and fast-paced environment.

**Additional Information**
- This role may require regional travel.
- Opportunities for growth within a dynamic underwriting environment.

**How to apply**: