International Customer Service Representative

1 week ago


Durban, South Africa Bespoke International Group Full time

Are you a dynamic and customer-oriented individual with a passion for providing exceptional service? We are seeking highly skilled Customer Service Agents with international contact centre experience to join our team. If you thrive in a fast-paced environment and enjoy interacting with customers from diverse backgrounds, this opportunity is for you

**Requirements**:

- Matric/NQ 4
- Proven experience (minimum 1 year) as a Customer Service Agent in an international contact centre environment.
- Exceptional verbal and written communication skills in the English Language.
- Strong problem-solving and decision-making abilities.
- Ability to work effectively in a fast-paced, high-pressure environment.
- Excellent active listening skills with a focus on understanding customer needs and delivering personalized solutions.
- Proficiency in using CRM software and other customer service tools.
- Flexibility to work in rotational shifts, including weekends and public holidays if required.
- Demonstrated ability to work independently as well as collaboratively within a team.
- Positive attitude, adaptability, and a passion for delivering outstanding customer service.

**We offer**:

- Basic Salary plus commission and incentives
- Opportunities for professional growth and career advancement
- Dynamic and inclusive work environment that promotes teamwork and collaboration.
- Comprehensive training and ongoing support to enhance your skills and capabilities.

**Job Types**: Full-time, Permanent

**Salary**: From R5,500.00 per month



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