Relationship Manager: Card Acquiring

**Job Req**
- 137845
- Closing Date
- 05 February 2025
- Location
- Polokwane
- Talent Acquisition Specialist
- Poppy Mlotshwa

**Job Purpose**

**Responsibilities**:

- To acquire new to Nedbank clients while driving sales process from scoping, lead generation, proposing closing and onboarding.
- Network within Nedbank’s established silo’s and product houses to grow Nedbank’s acquiring market share externally.
- Maintain and grow a healthy pipeline of potential clients.
- Cross sell and up sell within Nedbank’s established base.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
- Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced, and certifications obtained and/or maintained within specified time frames.
- Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
- Listen to clients and stakeholders and ask questions to understand their needs.
- Build relationships with clients and stakeholders by regular contact; being available and getting to know them.
- Resolve client queries by following business procedure and keeping clients informed.
- Educate clients on the product offering by presenting them with the relevant information.
- Market products to new clients and stakeholders by identifying client needs and matching products to the need.
- Achieve daily; weekly and monthly sales targets by following business unit sales strategy.
- Improve performance based on management feedback report by acting on report recommendations.
- Schedule work according to action plan from manager in order to meet business objectives.
- Report daily statistics to managers for consolidation. Use recommendations from managers’ report to improve
- Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
- Minimum Experience Level
- 2 years or more Card Acquiring Sales experience
- Exposure to selling Card Acquiring Solutions to Corporate
- Extensive Cold Calling Experience (Hunter Mentality)
- 2 years or more Relationship Management Experience

**Technical / Professional Knowledge**
- Banking procedures
- Communication Strategies
- Data analysis
- Governance, Risk and Controls
- Principles of financial management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Research methodology
- Decision-making process
- Cluster Specific Operational Knowledge
- Behavioural Competencies
- Customer Focus
- Delivering High-Impact Presentations
- Building partnerships
- High-Impact Communication
- Planning and Organizing
- Sustaining Customer Satisfaction
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_