Porter La Residence
4 days ago
The Porter at La Residence needs to demonstrate the highest level of courteous and efficient service, to ensure guests feel welcome and that their requests, luggage and vehicles will be taken care of at all times. They need to have knowledge of The Royal Portfolio's properties and standards and to ensure that they adhere to The Royal Portfolio’s Purpose which is “To give guests a complete experience and a perfect stay". **MAIN DUTIES & RESPONSIBILITIES** - Collect and deliver luggage on arrival and departure. - onitor and service pool area - putting out pool loungers, cushions, umbrellas lanterns etc. - Stock and clean fireplaces. - Transportation requirements on property and surrounding areas. - Maintain activity equipment (bicycles etc.) with Tour Guides. - Valet services. - Assist with Housemen duties. - Understand and live the Purpose and Value statement. **REQUIREMENTS & QUALIFICATIONS** - High school diploma or relevant qualification required. - Must have at least 2 years’ experience in a 5* Hotel environment. - Excellent verbal communication in English. - Ability to multitask and excellent time-management. - Proven job reliability, diligence, dedication and attention to detail. - Valid driver’s license. - Must be flexible and willing to work shifts. South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document. **All new appointments at The Royal Portfolio’s properties will need to show proof of vaccination against Covid 19.
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Front Office Manager La Residence
2 weeks ago
Franschhoek, South Africa The Royal Portfolio Full timeThe main purpose of the **Front Office Manager**at La Residence is to oversee the management and control of the daily operations in the Front Office department, including the Boutique/ Curio Shop. This is to ensure that the standards of The Royal Portfolio are met, if not exceeded, and so that we continue to achieve The Royal Portfolio's purpose which is...
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Housekeeping Supervisor La Residence
4 days ago
Franschhoek, South Africa The Royal Portfolio Full timeThe Housekeeping Supervisor at La Residence is responsible for ensuring that their team consistently meets, if not, exceeds the standard operating procedures for the hotel's cleanliness, amenities as well as maintenance required in rooms and public areas. This effort ensures that La Residence, as part of The Royal Portfolio, can live up to our purpose, which...
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Franschhoek, South Africa The Royal Portfolio Full timeThe purpose of the Handyman at La Residence is to ensure that all hotel Maintenance requirements are met and kept at the highest Royal Portfolio standards at La Residence, in order to ensure that we live up to our purpose, which is _"to give our guests a complete experience and a perfect stay"_. MAIN DUTIES & RESPONSIBILITIES - Guest satisfaction -...
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Waiter La Residence
1 week ago
Franschhoek, South Africa The Royal Portfolio Full timeThe Waiter at La Residence manages and controls the daily operations of the Front of House Department. They ensure that the Front of House standards of The Royal Portfolio are met, in order to contribute to the purpose of the company, _"to give our guests a complete experience and a perfect_ - stay”._ **MAIN DUTIES & RESPONSIBILITIES** - Service of food...
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Night Auditor La Residence
2 weeks ago
Franschhoek, South Africa The Royal Portfolio Full timeThe Night Auditor at La Residence is an important role in the hotel operation, on duty from 19.00 - 07.00 daily. In the absence of most staff, and Senior Management, they are required to deliver on The Royal Portfolio’s Purpose, which is “To give our guests a complete experience and a perfect stay". MAIN DUTIES & RESPONSIBILITIES - Adherence to company...
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Night Auditor La Residence
4 days ago
Franschhoek, South Africa The Royal Portfolio Full timeThe Night Auditor at La Residence is responsible for specific hotel operations from 19.00 - 07.00 and will be required to deliver on The Royal Portfolio’s Purpose, which is “To give our guests a complete experience and a perfect stay. - MAIN DUTIES & RESPONSIBILITIES - Adherence to company policies and procedures - Welcoming all Guest upon arrival -...
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Guest Relations Officer | La Residence
5 days ago
Franschhoek, South Africa The Royal Portfolio Full timeLa Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is "To give our Guests a...
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Guest Relations Officer | La Residence
5 days ago
Franschhoek, South Africa The Royal Portfolio Full timeLa Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is "To give our Guests a...
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Waiter | La Residence
2 hours ago
Franschhoek, Western Cape, South Africa THE ROYAL PORTFOLIO Full time R180 000 - R250 000 per yearThe Waiters at La Residence manage and control the daily operations of the Front of House Department. They ensure that the Front of House standards of The Royal Portfolio are met, in order to contribute to the purpose of the company, "to give our guests a complete experience and a perfect stay".We are looking for a Waiter to join our team for a maternity...
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Restaurant Floor Supervisor La Residence
4 days ago
Franschhoek, South Africa The Royal Portfolio Full timeThe Restaurant Floor Supervisor at La Residence is responsible for overseeing all aspects of service in the hotel's dining rooms. This role is a personal contact point with all guests and oversees all Front of House staff on shift, from Waiters to Bartenders, Baristas, Wine Stewards and Runners. The incumbent will embody the welcoming, genuine and warm...
