Senior Manager

**Strategic Input**

- Provide input into the Technology Operations department

- Develop the operational plan for the implementation,/maintenance/operations of all civil, generators and security components for sites and self build transmission

- Ensure to be kept abreast on best practices for civil, generator and security implementations on active and passive components

- Drive the implementation of best practices to ensure the network is performing optimally.

**Solutions delivery**

- Drive the implementation/maintenance/operation of civil, generators and security into the network within the appropriate timeframe meeting business requirements, through the MNS/Tower vendors

- Oversee the management of all changes/upgrades and commissioning projects

- Facilitate tender procedures and negotiate contracts at a high level

- Lead the resources responsible for the implementation/maintenance operations of the civil, generators and security aspects of the network,

- Drive the compliance with regulatory requirements along with relevant environmental

- Manage main suppliers and contractors to ensure quality standards to achieve project and ongoing business requirements

- Ensure compliance with health and safety policies and practice

- Ensure suitable risk management practices are in place**Operational Delivery**

- Ensure appropriate resources and processes are in place to manage the operational requirements for generators - fuelling, repairs, services etc

- Identify new opportunities for operational efficiency and eliminate processes or activities that are not adding value

- Ensure civil, generators and security services capacity is available to meet planned growth requirements (in conjunction with Access & Core Implementation)

- Ensure appropriate resources are in place to oversee the planning, design, implementation, management, maintenance and support.

- Ensure security of sites are maintained, improved and upgraded

**Governance and Control**

- Strictly follow and ensure team and vendor compliance of relevant policies and procedures

- Ensure effective SLA strategies are in place to support the business and vendor compliance

- Implement proper controls and processes to minimise revenue leakage

- Ensure proper project controls are in place to manage financial and operational risks across the business

- Appropriate implementation of DoA

- Ensure the governance and the fulfilment of managed service deliverables across South Africa by all vendors on a national level.

**Communication and co-ordination**

- Resolve roadblocks as necessary for effective and timely implementation/maintenance/Operations of security and generators

- Summarise and report on progress and issues relating to implementation/maintenance/operations of civil, generators and security

- Maintain good relationships with the vendors/3 rd party contractors

- Interface with all relevant MTN’s regions to address civil, generators and security issues, whenever necessary

- Keep abreast with National regulations and influence new Provincial policies and procedures in the best interest of MTN

- Monitor national database for abnormal trends and take corrective action

- Control good working relations with all contractors and other departments

- Ensure that all targets and deadlines set are met through daily communication with Regional Heads and Vendors

- Ensure all requests for quotes and works authorisations are raised with the Contractor/s

**Financial Management**

- Forecast, plan, develop and review transport network operations budgets in line with MTN SA financial requirements

- Ensure transport network operations budgets are optimised

- Manage transport network operations expenditure in line with agreed budgets

- Identify and eliminate non-contributory expenditure

- Manage budgeting and preparing of tenders

**People Leadership and Organisational Capability Building**

- Lead, develop and coach the Managed Network Services Operations team

- Act as an ambassador and role model for the Technology team by living the brand values and vital behaviors

- Make environment the best place to work

- Improve the employee engagement through the GCA/sentimeter

- Ensure the attraction, development and retention of Planning and Engineering talent

- Build a professional and differentiated Planning and Engineering team

- Ensure a culture of continuous evaluation and improvement

- Drive a culture of high performance, accountability and consequence management