Patient Journey Partner Role

3 days ago

Johannesburg, South Africa Medical Placements Full time

Health care In South Africa is changing: Radical innovation, increased openness to change, increasing patient empowerment, multiple sources of medical information, and pressure on public spending. As a result of all this, the needs of our stakeholders continue to evolve.

As a Patient Journey Partner (PJP) you will be at the center of the new organization, turning upside down the role we play in society - from mostly offering world-class medicines towards much more partnering, innovating and leading generative disruption. By doing so the PJP will be directly accountable to deliver better outcomes for patients, their community, the ecosystem and the organisation, faster.

The PJP is an empowered leader and the local face. She or he partners closely with all stakeholders directly touching the patient journey (in a given therapeutic or disease area), gaining a deep understanding of their needs in order to connect capabilities to co-create meaningful solutions.

This role is locally embedded in the ecosystem, it is an integrated role, functionally agnostic, (i.e. it does not fit into the traditional concepts of Commercial/Sales or Medical Affairs)

It has no profitability, sales objectives or incentives.

**Responsibilities**
- The PJP role within the affiliate who has decision making authority to request resources o(both within the affiliate and broader network) in order to have improved impact on the patient journey
- The PJP focuses on the importance of bringing the outside in, working with partners to uncover all potential opportunities to transform outcomes for patients, faster. They also bring the inside out, to bring expertise, science and knowledge to the ecosystem.
- Acts as trusted partner and is the primary (but non-exclusive) point of contact between stakeholders ; the PJP shares the patient and stakeholder community needs internally, prioritizes and secures resources, and drives solutions that deliver outcomes faster.
- Partners with patient journey stakeholders to remove roadblocks and unlock possibilities to deliver value for patients and the community.
- Products through their lifecycle and supports their appropriate use, which includes sharing their merits with HCPs in a truthful and balanced manner.
- By overseeing the patient journey in its entirety, the PJP acts as a system thinker with the ability to identify shared purpose among stakeholders and The role is empowered to pull in expertise and resources locally and from the network as needed, including in collaboration with other PJPs.
- The role is empowered to pull in expertise and resources locally and from the network as needed, including in collaboration with other PJPs.
- Ensuring great experiences whenever stakeholders in the ecosystem engage with Roche employees, products and services.

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