Credit Controller

2 weeks ago


Durban, South Africa Tower Group Full time

Purpose of the job:
To protect the company’s debtor assets by ensuring on-time, and in-full recovery of receivables

Experiential and Educational requirements:

- Matric
- Degree / National Diploma in Credit Management or completed Credit Management 3 with the ICM (Institute of Credit Management) will be advantageous
- Minimum 3 to 5 years credit related experience
- Computer Literacy, MS Office (Excel -intermediate to advanced),
- SAP functionalities or a similar ERP system

Essential duties and responsibilities:

- Protect Company assets in the form of debtors by collecting all due and overdue debt ensuring that the overdue debt does not exceed 2%
- Drive proactive customer communication to manage timely credit and collections management activities and improve company's working capital position
- Collect outstanding debt as per agreed terms
- Allocate cash received to the relevant accounts
- Ability to reconcile complex debtors' accounts and resolve all queries
- Maintain accurate records of all debtor’s activity.
- Identify changes in payment patterns and propose action to avert overdues.
- Liaise with internal and external customers to resolve queries
- Ensure that all transactions are completed before month end.
- Approve or reject blocked orders provided limits are not breached or compromised
- Processing of invoices and credits, liaise with customer on payments
- Ensure that all processed entries have been saved on the central drive
- Issue monthly statements and obtain bi-annual confirmation on all accounts.
- Ensure Customer Master Data on SAP is updated at all times
- Assist business in maintaining customer credit limits
- Comply with standard operating procedures and PACI requirements
- Support all external audits at quarter, half and final year end
- Identify operational issues and track these with management to resolve
- Ensure all non-compliances are reported timeously to the relevant business units
- Submit kaizen ideas to improve operational efficiencies and enhance team effectiveness and profitability
- Keep up to date with new credit management techniques and practices


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