Technical Manager

**About Us**:
The primary purpose of a Technical Manager in the context of maintenance and reactive duties with academic, residential, and support buildings, focusing on plumbing, building fabric, and civils (civil engineering infrastructure), is to ensure the smooth and efficient operation of the buildings' systems and infrastructure. This involves managing and overseeing various aspects of maintenance, repair, and improvement within the SLA.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients **reduced costs, risk and complexities** together with **increased quality, efficiency and productivity**. We specialise in **Catering**, **Facilities Management**, **Cleaning and Hygiene**, **Pest Control**, **Protection**, **Energy**, **Procurement**, **Workspace Design**, **Engineering, Remote Camps**, and more. **Developing our people**- the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. **DOWNLOAD OUR ONE-PAGER** to find out more about who we are in a nutshell.

**Duties & Responsibilities**:

- **Maintenance Management**:
- Develop and execute comprehensive maintenance plans for plumbing, building fabric, and civil engineering systems.
- Ensure timely and efficient execution of preventive and corrective maintenance tasks according to the SLA.
- Monitor the status of maintenance tasks and address any deviations or delays.
- Evaluate the effectiveness of maintenance strategies and make adjustments as needed.
- **Reactive Response**:
- Quickly assess and address unexpected maintenance issues, minimizing disruptions to university operations.
- Prioritize and delegate tasks to maintenance teams, contractors, or service providers as required.
- Implement efficient and effective solutions to resolve reactive issues.
- **SLA Compliance**:
- Ensure compliance with the SLA agreements, meeting response times, resolution targets, and quality standards specified.
- Maintain records of SLA performance and communicate progress to stakeholders.
- **Monthly Reporting**:
- Prepare detailed monthly reports outlining maintenance activities, completed tasks, ongoing projects, and performance against SLA targets.
- Provide insights into key trends, challenges, and areas for improvement.
- Include financial summaries and resource utilization metrics in the reports.
- **HR and IR Management**:
- Handle HR responsibilities, including recruitment, training, performance management, and development of maintenance staff.
- Address HR and IR issues promptly and effectively, fostering a positive work environment and addressing conflicts if they arise.
- **Resource Management**:
- Efficiently allocate human, financial, and material resources for maintenance projects and tasks.
- Monitor resource utilization and identify opportunities for optimization.
- **Budget Control**:
- Manage the maintenance budget, tracking expenditures, and ensuring that maintenance activities are cost-effective.
- Identify areas for cost-saving measures without compromising quality.
- **Stakeholder Communication**:
- Maintain open and effective communication with academic, residential, and support staff regarding maintenance schedules, disruptions, and progress on projects.
- Address feedback and concerns promptly.
- **Compliance and Regulation**:
- Ensure that maintenance activities adhere to building codes, safety regulations, and environmental standards.
- Keep up to date with any regulatory changes that may impact maintenance practices.
- **Emergency Preparedness**:
- Develop and update emergency response plans for maintenance-related incidents.
- Coordinate with relevant parties to ensure swift and effective responses during emergencies.
- **Continuous Improvement**:
- Identify opportunities to enhance maintenance processes, increase efficiency, and implement sustainable practices.
- Stay informed about emerging technologies and industry best practices.
- **Data Management and Analysis**:
- Maintain accurate records of maintenance activities, repairs, and upgrades.
- Analyse data to identify trends, recurring issues, and areas needing improvement.
- **Interdepartmental Collaboration**:
- Collaborate with other university departments, such as facilities management, academic administration, and finance, to align maintenance efforts with overall university goals.
- **Health and Safety Oversight**:

- Prioritize health and safety in all maintenance activities, ensuring that work is carried out in compliance with safety protocols.

**Skills and Competencies**:

- **Engineering Expertise**: A strong background in engineering, particularly in civil engineering and building systems, is essential. This includes knowledge of structural integrity, plumbing systems, HVAC (heating, ventilation, and air conditioning), electrical systems, and more.
- **Plumbing System Knowledge**: Understanding of plumbing systems, inc