Social Media Manager

5 days ago


Sandton, South Africa The Focus Group Full time

The Focus Group Sandton, South Africa 28 April 2025 Mid 15000 - 20000 Full Time Market Related 2 years - 5 years Skills iOS Social Media Management SAP Customer Relationship Management (CRM) Digital Content Adobe Creative Suite Branding Aesthetics Ability to Meet Deadlines Graphic Design Integrity Industries Financial Services Retail Job Description
Role Overview
Dynamic and creative Social Media Manager for a luxury jewellery company
Reports directly to the MD
Manage social media presence, optimize CRM leads, create captivating digital content
Engage with high-net-worth individuals and everyday customers
Key

**Responsibilities**:
Graphic Design
Create and maintain cohesive visual identity
Design logos, typography, colour palettes, and brand elements
Marketing and Promotional Materials
Design brochures, flyers, advertisements, and social media graphics
Product Packaging Design
Design luxurious and innovative packaging
Ensure packaging aligns with brand aesthetics
Website and Digital Presence
Design and update the company’s website
Create digital assets for online marketing
Trend Analysis and Innovation
Stay updated with design trends and luxury market insights
Incorporate innovative design techniques
Quality Control
Ensure all designs meet high standards of quality
Visual Content Creation
Produce high-quality visual content for various platforms
Conduct product photography sessions
Design and execute advertising campaigns
Collaborate with the MD for brand consistency
Develop engaging digital content
Stay updated with digital content trends and tools
Social Media Management
Develop and implement social media strategy across platforms
Create, curate, and manage published content
Monitor, listen, and respond to users
CRM Lead Optimization and Follow-Up
Utilize CRM tools to track and optimize leads
Follow up on leads and ensure seamless customer journey
Analyze CRM data for trends and opportunities
Customer Engagement
Interact professionally with high-net-worth individuals and everyday customers
Provide exceptional customer service
**Requirements**:
Technical Skills
Proficiency in Apple Mac iOS
Strong knowledge of social media platforms
Experience with CRM tools and lead management
Skilled in digital content creation and graphic design tools (Adobe Creative Suite, Canva)
Understanding of luxury branding and aesthetics
Ability to work under tight deadlines and manage multiple projects
Experience
At least 2 years in social media management, preferably in luxury goods
Experience in photography and digital advertising
Strong portfolio of social media campaigns and digital content
Personal Attributes
Presentable and articulate
Honest and with integrity
Ability to work independently and show initiative
Engage with diverse customer base
Creative thinker with attention to detail
Strong organizational and multitasking abilities



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