Client Service Representative Administrator

1 week ago

Johannesburg, South Africa FirstRand Full time

Job Description

Dear Future, Client Service Representative Administrator

MotoVantage, formed through a partnership between FirstRand Group and The Hollard Insurance Company, brings you innovative vehicle insurance products at competitive prices as add-ons to any finance agreement.

Are you someone who can:

- Handling Client Queries.
- Taking telephonic calls totaling 100 p/d.
- Document Processing and Administration.
- Effective professional handling of queries.
- Liaison with the general public, corporate & internal staff.
- Use questioning and listening skills that support effective telephone communication.
- Effectively deal with job stress, irate customers
- Use an effective approach to handle special telephone tasks like call transfers, taking
- messages, call backs, holds, interruptions, and unintentional disconnects.
- Other Adhoc duties
- Matric.
- Call Centre courses / certificates will be an advantage
- Fully Computer Literate.
- 3 - 5 Years Call Centre Experience (mandatory).
- Knowledge of the Motor Industry (Advantageous).
- Previous administrative position of same or similar nature will be advantages

You will have access to:

- Opportunities to network and collaborate
- A challenging working environment
- Opportunities to innovate

We can be a match if you are:

- Deciding & Initiating Action.
- Adhering to Principles.
- Coping with Pressure & Setbacks
- Delivering Results & Meeting Customer Expectations.

Are you interested to take the step? We look forward to engaging with you

Job Details

Application Closing Date

24/05/24

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