Relationship Manager: Debtor Management

**Relationship Manager: Debtor Management**
- Requisition Number 137213- Closing Date
- 06 December 2024- Location
- KwaZulu Natal
- Durban- Job Family- Sales And Services
- Career Stream- Client Service
- Leadership Pipeline- Manage Managers

**Job Purpose**
- We are looking for a Business Manager: Debtor Management to sell, service and manage the Nedbank Debtor Management (NDM) Portfolio in line with Nedbank's Relationship Banking Channel strategy and agreed targets. The debtor management suite of products would include Invoice Discounting; Factoring; Cash Solutions/Single invoice discounting; Export Factoring and Trade Finance.**Responsibilities**:

- Grow the Nedbank Debtor Management book in line with budgets by building and maintaining client relationships
- Source new business by presenting Nedbank Debtor Management product opportunities to clients. (Invoice Discounting; Factoring; Cash Solutions/Single invoice discounting; Export Factoring and Trade Finance)
- Provide product expertise by delivering Nedbank Debtor Management solutions in line with Relationship Banking Channel strategy and budget
- Build and maintain client relationships through the undertaking of independent and dual visits with bankers based on client needs and related situations
- Build relationships with internal/external stakeholders by contributing to structured information sharing meetings
- Identify opportunities by collaborating with Relationship Banking Channel according to strategy
- Manage and monitor onboarding of new clients
- Monitor portfolios in line with credit limits and associated Management Information Systems to ensure that client expectations are met
- Ensure client expectations are met by liaising with regional and product teams. Monitor/manage outputs as per service level agreements to internal and external stakeholders.
- Collaboration with operations/audit within Debtor Management.
- Address operational and system challenges by managing client relationships and involving internal stakeholders to find solutions and resolve challenges.
- Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.

**Job Responsibilities Continue**
- Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
- Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
- Essential Qualifications - NQF Level- Advanced Diplomas/National 1st Degrees
- Minimum Experience Level- Minimum 5 years relevant job-related Banking Sales and Relationship management experience.

**Technical / Professional Knowledge**
- Business administration and management
- Business terms and definitions
- Change management
- Financial Accounting Principles
- Governance, Risk and Controls
- Principles of project management
- Relevant Nedbank product knowledge
- Relevant regulatory knowledge
- Talent management
- Management information and reporting principles, tools and mechanisms
- Behavioural Competencies- Building Partnerships
- Earning Trust
- Communication
- Customer Focus
- Business Acumen
- Planning and Organizing
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_