Call Centre Team Leader

A well-established company based in Randburg require a self-motivated, target driven individual to join our call Centre as a Team Leader, to manage a team of 10-15 call centre agents. All applicants must have previous outbound call centre experience. As a Team Leader you must be able to support your Team. The Team Leader will be responsible for all success...

What will you do? The Call Centre Supervisor will ensure the department delivers the required performance and deliver and a great customer experience The individual will ensure that through their team, customers receive a friendly, professional and consistently high-quality service helping to resolve various queries, close any sales enquiries, identify up...

Senior Sales Managers wanted I-talk Financial Services based in Randburg is looking to fill the above mentioned posts. **_Qualifying criteria: _** - Coordinate Sales floor - Manage Team leader and their Teams - Compile reports daily - Liaise with QA managers to ensure quality standards are met - Set up calibration when necessary - Delegate work accordingly...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: Responsible for a combination of sales and customer service. including cross-selling to clients as well as nurturing the client...

A leading gaming operator is currently looking to expand their dynamic business with a **Call Centre Team Lead** at their offices in **Johannesburg**. If you have excellent attention to detail with a natural flair for providing inspired management and leadership to a team, this **job** could be perfect for you! **Requirements**: - 2 - 3 years customer...

**Location**: Northcliff, Johannesburg **Company**: Debt Guides **Who We Are** **Debt Guides** is a specialist debt review company based in Northcliff, Johannesburg. We're committed to helping South Africans regain control of their finances through ethical, efficient, and impactful debt solutions. We're growing fast - and looking for a high-performing Call...

**FUNCTIONS**: Build and maintain a world-class customer care environment that empowers staff to exceed objectives. Provide measures to ensure customer satisfaction. Implement company policy and procedures consistently. Implement effective processes and monitor success. Build relationships and networks that support data call centre success. Ensure that...

We are seeking a skilled and dynamic Supervisor to oversee Call Centre operations and manage the INFOR EAM system's security and administration. This role requires a strong leader who can enhance call centre performance, drive process improvements, and effectively manage user access and data integrity within the INFOR EAM system. **Key...

**MAIN PURPOSE OF POSITION** - Provide dynamic leadership to our warm up team. - Guide and motivate the team. - Achieve required daily and monthly targets. - Manage employee turnover rate. - Focus on consistently improving performance and process. - Implement an annual performance review process for all team leaders KEY ACCOUNTABILITIES: - Efficiently...

A financial services company in Johannesburg is seeking a strategic leader to manage a financial advice call centre. The candidate will be responsible for leading operations, ensuring compliance with the FAIS Act, and fostering client relationships. Applicants should have significant experience in call centre management and a strong understanding of...