Specialist Solution Analyst

**Who are we?**

Glacier by Sanlam brings together leading experts and respected financial services companies to meet clients’ investment needs. We deliver focused investment services through specialist teams, partner with acclaimed financial intermediaries and pride ourselves on our superior products and solutions and high quality service. We offer a comprehensive range of investment solutions, designed to assist in the creation and preservation of wealth. Our offering encompasses local investments, including fixed term investments and investments with guarantees, international investments, retirement saving solutions, and retirement income solutions. While each solution has its own distinct purpose, they all share the world-class quality and commitment that have come to distinguish Glacier.

**What will you do?**
- The Specialist Solution Analyst (GPA) will be responsible for translating and documenting business requirements into user stories and specifications (Ful stack, cross system) detailing integration points, business and associated risk opportunities. This individual will work in high complex environments, be fully embedded in a DevOps team, leveraging on specialist analysis tools, frameworks, techniques and practises to elicit, define and organize business requirements across multiple stakeholder groups. This role will be residing at the Glacier Office in Rosebank, Johannesburg, reporting directly to the Lead Product Engineer in GPA.- Key outcomes- The following outcomes will be expected to be achieved by Specialist Solution Analyst
- Analysis (including business case):
- Perform analysis and documentation of the existing systems as input to future architecture designs. The current systems are written in C#, Microsoft Sql/Sybase, Javascript and VB6
- Lead the analysis process for complex business areas
- Implement routines to get to know / become an expert in various business processes (e.g. spend time in business & with users)
- Translate the elicited needs and knowledge acquired into user story format that is immediately usable for DevOps teams (right language, format for building & testing)
- Prepare and prioritize the backlog of requirements for the user stories linked to the proposed solutions
- Proactively scan the internal & external environment to predict change requirements & opportunities for improvement ahead of demand (e.g. market, risk, regulatory, customer, organizational change etc.)
- Work collaboratively with Tribe Leads (Technical Product / Service Owners) to build a roadmap & vision for the products and services (including detailed analysis requirements & solution scope)
- Define measures of success & key outcomes for various solutions / changes including detailed acceptance criteria for all features
- Define testing requirements (pass or fail test cases)
- Support the development of detailed business cases (including defining solution characteristics, effort estimations etc.)
- What will you do - continuedSolution Design (within DevOps context)- Translate business requirements into an integrated system vision & detailed systems requirement. The detailed system requirements must include all capabilities, interfaces and functionalities within and across technologies.
- Build detailed user stories to be leveraged for system requirements design (modular)
- Facilitate processes to ensure integrated requirements are socialized, understood & approved across the broad range of stakeholders to be impacted (this includes various processes e.g. risk / governance forums, change council, scrum meetings / DevOps team capability building, solution design sessions etc.)
- Understand & leverage knowledge on the organisations technical landscape, environment and broader architecture to define integration points across tech stacks for various requirements
- Work collaboratively with project / program teams, squads, scrum masters and engineers to define backlog, release & DevOps / project planning implications of the requirements development & roadmap (what should happen when)
- Work as part of the embedded DevOps team to continuously improve system requirements mapping (e.g. leverage input from questions asked etc. to consistently improve the quality of the requirements analysis for easier interpretation by the development teams)
- Work as part of the embedded DevOps team throughout the design process to review solution design (features and functionality)
- Facilitate resolution & decision making during development & testing phases for any change requirements
- Process Design & Modelling- Provide input & or lead the development / improvement of organization wide process design approaches, templates & modeling tools
- People- Provide coaching & mentoring across the DevOps team as well as to developing analysts across the estate
- Build strong analysis capability across the analysis team
- Conduct peer reviews & problem solving within and across the broader team
- Support the people change teams