Private External Sales and Service Advisor Lead Obr

1 day ago

Durban, South Africa FirstRand Full time

Job Description

Hello Future Private External Sales and Service Advisor Lead OBR

Please note that this position is based at Acacia House Durban, Operating in the Following Areas: Chatsworth, Davenport, Westville - KZN

Welcome to FNB, the home of the #changeables. We strive to be a trusted partner helping to create a better world by providing an innovative, contextual, and integrated financial solutions.

As part of our team in FNB Points of Presence, you will be surrounded by unique talents, and an inclusive environment which value our differences and that lives up to the promise of being deeply invested. Now’s the time to imagine your potential in a team where you can become the best version of yourself.

Are you someone who can:

- Build and maintain strong relationships with clients.
- Acquire new business in the external market and grow our customer base, through customer engagement and relationship building
- Analyse competitor information gathered and ensure active monitoring of market trends and influencers.
- Identify new business opportunities that impact on the industry.
- Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
- Educate customers to the correct Banking platform aligned with their needs.
- Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
- Analyze customer data and recommend tailored solutions.
- Achieve sales results by providing contextual and integrated financial solutions to customers.Conduct yourself in an ethical manner.
- Takes accountability for own performance, personal and career development.
- Show empathy with customers.
- Stay updated on industry trends and product knowledge.
- A completed financial related qualification
- 1-2 years’ experience in Client Services Support and delivery
- A valid driver’s license
- Own vehicle (preferable)

You will have access to:

- Opportunities to build relationships as part of a dynamic team.
- A challenging working environment
- Personal and professional growth
- Opportunities to have an impact in a local market as a brand ambassador.

You can be a match if you are:

- A Sales Hunter
- Customer Centric.
- Enjoy solving problems.
- Persuasive selling skills
- Able to understand rules in a regulated environment.
- Agile and Flexible
- Strong communication and interpersonal skills
- Have a results-driven attitude with a passion for exceeding targets.
- Have excellent Organisational skills and attention to detail.

Job Details

01/05/25

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