Team Coach

We're looking for a highly organised and detail‑oriented Customer & Coach Success Coordinator to join our Coaching Success Team. This role is central to ensuring coaches and clients experience a world‑class journey with The Coach House. You’ll manage onboarding, programme design, project delivery, platform setup, coach engagement and client reporting,...

A leading global BPO company is seeking a Team Leader in Cape Town to inspire and develop a team of agents. The role involves managing daily operations, coaching agents to meet performance targets, and ensuring quality customer interactions. Candidates should have 2-3 years of experience in a supervisory role within the BPO industry and proven coaching...

**A LITTLE BIT ABOUT Boldr**: - Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. - We are a global team, united by our desire to connect diverse people with common values for boldr impact. - We employ just over a thousand team members...

Are you highly organised with a critical eye for detail? Are you passionate about sharing knowledge and empowering others? Do you always give your best and inspire others in everything you do? We’re looking for a Performance Coach to join our Csape Town team on a fixed term basis, where you will lead the delivery of the coaching strategy for our FGH...

A customer service outsourcing company in Cape Town seeks a Team Leader who will coach and inspire a team of Customer Advisors. This role focuses on developing talent, driving results, and creating a positive work environment. Candidates should have 2+ years of leadership experience in a contact center and strong communication skills. The position offers a...

About **TradeOn**: Welcome to **TradeOn,** one of the leading KFC franchisees in South Africa, a place where passion, performance, and purpose come together. We don’t just serve meals; we build experiences, touch lives, and empower our people to thrive. Our over 50 KFC restaurants are the lifeblood of TradeOn, and behind each of these restaurants is a...

A leading staffing agency in Cape Town is seeking a Team Manager to oversee a sales team. Responsibilities include setting performance goals, coaching team members, and managing onboarding and training. The ideal candidate will have over 3 years of experience in team management within a sales environment and at least 2 years in an outbound call centre. This...

We are seeking a motivated Sales Retention Coach to guide and support our sales teams in maintaining strong client relationships, improving retention strategies, and maximizing revenue. Responsibilities: Coach and mentor sales agents on client retention techniques. Monitor performance and provide feedback to improve results. Develop strategies to reduce...

A global impact-driven company in Cape Town is seeking a Team Captain to oversee daily operations and manage a team. In this role, you'll coach and develop team members while ensuring performance meets company and client standards. Ideal candidates will have a Bachelor's degree and three years of supervisory experience, alongside strong communication and...

A dynamic financial services company in Cape Town is seeking a motivated Collections Team Manager to lead a high-performance team of Collections Agents. Responsibilities include driving recovery rates, coaching, and managing team members, while ensuring adherence to compliance and quality standards. The ideal candidate has 3-5 years of experience in call...