Current jobs related to Client Services Administrator: Branch Administration - Parow - Assupol
-
Fleet Administrator
1 week ago
Parow, South Africa HG Travelling Services Full timeA Fleet administrator is responsible for handling all administrative duties for the fleet department in conjunction with her fleet-specific roles. Job duties include handling day-to-day office tasks, electronic communications, capturing, analysis, and department reporting. The Administrator reports directly to the Fleet Manager and will be given daily...
-
Servicing Costing Administrator
14 hours ago
Parow, Western Cape, South Africa CFW Industries Full timeCFW Fans (Pty) Ltd, an SABS ISO 9001 certified company, holds a prominent market position in Southern Africa, specialising in the design, manufacture, and distribution of fans for the industrial, mining, power generation, and HVAC sectors.Since its founding as Continental Fan Works in 1966, CFW has built extensive expertise and knowledge, establishing itself...
-
Parow, South Africa MASA Outsourcing (Pty) Ltd Full timeClient Service Administrator An established and professional utilities management group is looking for a Client Service Administrator to join their team based in Bellville North, Cape Town. Duties & Responsibilities Providing a high standard of client service. Resolving customer queries and requests from incoming calls and email correspondence. Fax and email...
-
Operations Process Administrator
1 week ago
Parow, South Africa The Foschini Group Full time**Job ID**:13724**Position Type**:Full-Time**Job Function**:Administration / Support**Workplace Type**: **Division**:TFG Jewellery Division**Province**:Western Cape**Location**:Cape Town North**Suburb**:Parow (Parow)Position Description: To effectively administer and perform operations process activities that support Operations & the Operations Process...
-
Parow, South Africa Western Cape Government Full time**Job Purpose**: The Western Cape Mobility Department has an employment opportunity for a suitably qualified and competent individual to render administrative support services. This post is based in Brackenfell. **Minimum Requirements**: Grade 12 (Senior Certificate or equivalent qualification). **Recommendation**: Relevant administrative support...
-
HR Administrator
2 weeks ago
Parow, South Africa The Foschini Group Full time**Job ID**:13151**Position Type**:Contract**Job Function**:Administration / Support**Workplace Type**:Head Office**Division**:TFG Human Resources**Province**:Western Cape**Location**:Cape Town North**Suburb**:Parow (Parow)Position Description: **As part of the People Shared Services **that will provide excellent service and employee experience for over...
-
HR Administrator
1 week ago
Parow, South Africa The Foschini Group Full time**Job ID**:16425**Position Type**:Full-Time**Job Function**:Administration / Support**Workplace Type**:Head Office**Division**:TFG Human Resources**Province**:Western Cape**Location**:Cape Town North**Suburb**:Parow (Parow)Position Description: **As part of the People Shared Services **that will provide excellent service and employee experience for over...
-
Administrator
2 weeks ago
Parow, South Africa Tsebo Group Full time**About Us**: As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design,...
-
Office Administrator Is
2 weeks ago
Parow, South Africa Peninsula Beverage Company Full timeIn this role you are responsible for general IS/ IT To provide an administrative and training support service to the Information Services department and the business - Purchase order or Purchase order requisition monitoring - General office administration - Time and Attendance (TnA) - Co-ordinate and provide Business Applications training - SHEQ...
-
Administrative Officer
1 week ago
Parow, South Africa Western Cape Department of Health Full time**Closing Date** - 2025/03/24 **Reference Number** - WCG241113-5 **Tracking Number** - WCMD 50/2024 R1 **Job Title** - Administrative Officer: Traffic Support Services/Administration Support (Parow) - 2 posts available, Ref No. WCMD 50/2024 R1 **Department** - Western Cape Mobility Department **Salary level** - 7 **Enquiries** - Ms A Fennie at (021)...
Client Services Administrator: Branch Administration
2 weeks ago
Description
To provide professional first line support to clients and sales support
- 1. Render client services
- Update client personal details and AIMS notes
- Provide correct and accurate advice to clients on products and services (TCF)
- Inform clients and update changes to their policy (TCF)
- Liaise with relevant departments to gather information to resolve clients’ queries
- Maintain required business retention rate
- Handle all complaints and enquiries
- Escalate complaints to Office Manager and Complaints Handling Officer
- Follow complaints procedure
- Handle all incoming calls and walk-in clients
2. Administrate Claims
- Verify claims documents as per standard procedure
- Assist clients with the completion of claim forms
- Submit all claims received to Head office
- Submit any outstanding documentation as per Head Office request
- Keep claims register up to date
3. Advise clients on cancelations
- Advise the client of the process and disadvantages of cancelation
- Retain the policy by proposing different options (loan, partial surrender paid up)
- Inform relevant Sales Manager of the intended cancelation for retention
- As per clients request follow the standard cancelation procedure
4. Administrate demutualization process
- Capture client information
- Inform clients of status of their shares
- Update clients information on Aims systems
- Register and forward to Head office
5. Office Administration
- Manage mail and fax
- Prepare statistical reports
- Assist with data capturing when required
- Encourage clients to complete the survey
6. Fit and Proper Requirements
- Adhere and comply to FSB board notice in terms of FAIS
7. Documentation and filing procedures
- Keep record systems up to date
- File and keep documentation for a period as required by the legislation
**Requirements**:
FORMAL EDUCATION
- Matric
TECHNICAL/LEGAL CERTIFICATION
- Recognised Qualification as per the FSCA (Advantage)
- RE 5
- Registration as an Employee Representative (FSCA)
- CPD
- COB (Depending on DOFA)
EXPERIENCE
- 2 Years’ Experience in the Insurance Industry;
- 1 Year Client Services
- 1 Years’ experience in: Category A, B, C and retail benefits (Advantage)
Work Level
Junior
Job Type
Permanent
Salary
Market Related
EE Position
No
Location
Parow