Partner Growth Manager

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The number 1 Top Employer in South Africa.
Certified by the Top Employer Institute 2025.

**Role Purpose/Business Unit**:
The incumbent is required to build, develop and maintain a pipeline of potential partners for the Vodapay Club and Vouchering propositions including:

- Identification of potential partners
- Provide day-to-day on-boarding and management of various retail partners.
- Business development and negotiation of commercials
- Account management and servicing and support of existing partners including presentations of performance at a senior management and executive level

Further responsibilities include collaboration between different business units with Vodacom Financial Services and Vodacom South Africa to ensure an efficient working relationship. The incumbent will be responsible for sourcing, negotiation, on-boarding and the day-to-day management of retail partners.

**Your responsibilities will include**:

- Manage complex partner negotiations
- Establishing new partnerships across market segments
- Retaining and growing existing partnerships
- Generation and execution of initiatives to drive top line GMV growth across partners and overall vouchers adoption across all relevant market segments
- Determine technical, marketing and commercial roadmaps with partners to define and execute joint digital product initiatives
- Review, analyse and evaluate success of initiatives against key KPIs including preparation and delivery of executive committee presentations
- eCommerce platform partner catalogue management

**Collaboration**
- Feature Definition: Work closely with stakeholders to define product features and specifications, ensuring alignment with user needs and business goals.
- Agile Leadership: Implement agile methodologies for product development, ensuring efficient and timely delivery of features and improvements.
- Release Management: Oversee the release process, coordinating with development, marketing, and customer support teams to ensure smooth product launches.

**Customer Focus**
- Customer Research: Conduct market research and gather customer feedback to identify opportunities for product enhancement and new feature development.
- User Experience (UX): Collaborate with UX/UI designers to create intuitive and user-friendly interfaces that enhance the overall customer experience.
- Customer Support: Work with customer support teams to address product-related issues promptly and effectively, maintaining high customer satisfaction levels.

**Business Alignment**
- Revenue Growth: Drive initiatives to increase product adoption and revenue generation, collaborating with sales and marketing teams on go-to-market strategies.
- Competitive Analysis: Monitor competitors and industry trends to identify competitive threats and opportunities for differentiation.
- Financial Management: Manage the product budget effectively, ensuring resources are allocated appropriately to meet business objectives and business P&L.

**Compliance and Risk Management**
- Regulatory Compliance: Stay informed about regulatory requirements related to fintech and payment processing, ensuring the product meets all necessary compliance standards.
- Risk Assessment: Identify potential risks associated with product development and operations, implementing mitigation strategies as needed.
- BCom /BCom / Commercial degree
- 5+ years of experience in business development

**Key Competencies**
- Strong interpersonal skills
- Experience in managing a portfolio of retail partners
- Account management experience
- Ability to work under pressure
- Experience engaging and influencing C-level executives
- Strong commercial acumen across digital industries with the ability to coordinate legal, technical, and commercial teams to develop and close high-profile partnerships
- Track record of partner account management, relationship building and commercial management skills with eCommerce experience a plus
- Knowledge of loyalty industry will be advantageous

**We make an impact by offering**:

- Enticing incentive programs and competitive benefit packages
- Retirement funds, risk benefits, and medical aid benefits
- Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications**:05 November 2025.**

The base location for this role is **Vodacom, Midrand Campus.**

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.