Sales Support Administrator

2 days ago

Cape Town, South Africa Momentum Insure Company Limited Full time

**Introduction**Disclaimer**
- As an applicant, please verify the legitimacy of this job advert on our company career page.**Role Purpose**
- To provide administrative support to the Sales Manager/s in a regional dedicated sales office. To support and enable the Sales Manager to actively manage the sales team; assisting in providing insights, reports and analysis to the sales manager that will assist in identifying tends, opportunities and or concerns. NOTE: The role is NOT a quasi “gate keeper” or intended as a sale support to BDCs.**Requirements**:

- Basic understanding of Short-Term Insurance (advantage)
- 1-year experience in Short Term Insurance
- Grade 12 with Accounting or Mathematics
- NQF Level 5 (advantage)

**Duties & Responsibilities**
- Assist sales manager with monitoring and reporting of all sales related key performance indicators as
and when required. This includes but is not limited to:

- Daily, weekly monthly sales statistics per BDC to target:

- Number of unique quotes made
- API
- Number of Envoy
- Adherence of quotes to strategy/target market/BD\C channel sweet spot
- Monthly & quarterly monitoring and ad-hoc reporting of quality - as defined from time to time
- premium collection rates, balanced portfolios, average premiums, “fake contents”
- % of motor only
- Monitoring of discounts per BDC
- Scheduling sales team meetings, taking minutes, providing, and tracking of action items and providing
feedback to Sales Managers.
- Loading of compliments and complaints for the sales team
- Assist in loading Jira for Sales Manager.
- Ongoing monitoring of leads given to BDC’s (number of leads, quotes done, deals concluded & conversions including the fairness of allocation).
- Manage, recording and reporting of marketing material and promotional items to ensure they are optimally allocated and used as well as tracking the success of activation days and or other initiatives.
- Review all referral payments made, to ensure completeness of payments made.
- Assisting the Sales Manager with his/her M-connect strategy and deployment.
- Monitoring of the BDC, participation, usage and success with the M-connect.
- Monitoring of M-connect results to identify trends.
- Manage LRA process. Including but not limited to:

- Pre-qualifying and on-boarding process
- Monthly monitoring and reporting of the LRA’s activity, quality, and conversion
- Executing LRA cancellations in line with the LRA strategy (end to end)
- Manage branches LRA listing
- Ad hoc tasks as and when required by Sales Manager/s.

**Competencies**
- Numerical skills
- Strong excel and PPT capabilities
- Planning & Organizing
- Verbal & written ability
- Team player
- Communication skills
- Problem solving skills
- Computer literacy

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