PMO Support Analyst
1 week ago
Software Support and Maintenance
Installation, configuration and upgrading of existing systems
Assisting and handling user calls
Setup and maintain documentation and standards
Ensure documents are reviewed as per schedule
Prepare systems and documents for auditing purposes
Action and rectify audit findings
Plan, design and implement changes
Work as part of a team and provide 24x7 support when required
Perform general technical trouble shooting and give consultation to development teams
Interface with Vendors\Manufacturers for technical support.
Deliver within projects as per requirements, objectives and deadlines
Ability to troubleshoot and do fault finding
Deliver within projects as per requirements, objectives and deadlines
Development of Reports and Dashboards
Tertiary qualification in IT or related fields
Completed Grade 12
3 - 4 years in IT
Microsoft Operating System (I.e. XP, Win7, Win8, Win10)
Microsoft Office (I.e. 2003, 2007, 2010, 2013, 2016)
Strong understanding of Networks, LAN, WAN, and general Hardware
Strong and Effective communication skills
Moderate Systems Analysis skills
Strong Project Management knowledge and skills
Programming and system development Understanding
Knowledge and Experience with Planview/Clarizen will be advantageous
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