PMO Support Analyst

1 week ago


Johannesburg, South Africa Mediro ICT Full time

Software Support and Maintenance
Installation, configuration and upgrading of existing systems

Assisting and handling user calls

Setup and maintain documentation and standards

Ensure documents are reviewed as per schedule

Prepare systems and documents for auditing purposes

Action and rectify audit findings

Plan, design and implement changes

Work as part of a team and provide 24x7 support when required

Perform general technical trouble shooting and give consultation to development teams

Interface with Vendors\Manufacturers for technical support.

Deliver within projects as per requirements, objectives and deadlines

Ability to troubleshoot and do fault finding

Deliver within projects as per requirements, objectives and deadlines

Development of Reports and Dashboards

Tertiary qualification in IT or related fields

Completed Grade 12

3 - 4 years in IT

Microsoft Operating System (I.e. XP, Win7, Win8, Win10)

Microsoft Office (I.e. 2003, 2007, 2010, 2013, 2016)

Strong understanding of Networks, LAN, WAN, and general Hardware

Strong and Effective communication skills

Moderate Systems Analysis skills

Strong Project Management knowledge and skills

Programming and system development Understanding

Knowledge and Experience with Planview/Clarizen will be advantageous


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