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Entry Level Sales Assistant

2 weeks ago

Cape Town, South Africa Novelty Anchors Full time

Novelty anchors is looking for Entry level sales representative to help on **welcoming customers, assisting with product knowledge, processing payments, and maintaining a clean and organized sales floor, all while striving to achieve sales goals and provide excellent customer service**.

Here's a more detailed breakdown:
**Key Responsibilities**:

- ** Customer Service**:

- Greet customers and create a welcoming environment.
- Answer customer questions about products, services, and store policies.
- Help customers find specific items or suggest products based on their needs.
- Address customer concerns and resolve issues promptly.
- Maintain a positive and helpful attitude.
- ** Sales Transactions**:

- Assist customers with purchases, including processing payments and handling returns/exchanges.
- Promote sales and new products.
- Learn about products and promotions to effectively assist customers.
- ** Store Maintenance**:

- Keep the sales floor clean, organized, and visually appealing.
- Restock shelves and displays as needed.
- Ensure proper merchandise presentation.
- ** Other Duties**:

- May assist with inventory management tasks, such as receiving shipments and conducting stock counts.
- Participate in team meetings and training sessions.
- Follow company policies and procedures.

**Skills and Qualifications**:

- ** Customer Service Skills**: Friendly, approachable, and able to effectively communicate with customers.
- ** Sales Skills**: Ability to identify customer needs and recommend appropriate products.
- ** Communication Skills**: Ability to clearly and concisely communicate information to customers and colleagues.
- ** Problem-Solving Skills**: Ability to handle customer issues and resolve problems effectively.
- ** Basic Math Skills**: Ability to perform calculations related to transactions and inventory.
- ** Attention to Detail**: Ability to maintain a clean and organized sales floor and ensure accurate transactions.
- ** Teamwork Skills**: Ability to work effectively with other team members to achieve sales goals.
- ** High School Diploma or Equivalent**:

- ** Ability to stand for extended periods of time**: