Specialist: Portfolio Management

2 weeks ago

Johannesburg, South Africa Absa Bank Limited Full time

Empowering Africa’s tomorrow, together one story at a time.
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary

To develop and deliver existing customer management strategies and plans (eg. Retention, account activation and cross sell) for different customer segments across all channels. Ensure that business objectives and customer franchise metrics are achieved and exceeded, including managing of 3rd party relationships. Effective management and implementation of all existing customer marketing initiatives prioritizing based on value and volume contribution where applicable to drive book growth and market share.

Job Description

Accountability: Portfolio Manager
- Manage and lead team, including team development and succession planning.
- Develop and implement strategies in line with business objectives.
- Analyzing opportunity to grow business.
- Scout for joint ventures with 3rd parties to support business imperatives.
- Collaboration with other product houses for integrated propositions
- Preparing decks for CP MBR and QBR
- Reviewing and Approval of briefs, messages, customer treatment plans

Accountability: Specialist ECM
- Writing of marketing briefs
- Analyzing opportunity to grow business through cross-sell, acquisition or retention.
- Briefing and executing campaigns to the messaging team / CVM
- Collaboration with other product houses when opportunities arise from campaigning.
- Stakeholder management
- Liaising with frontline to ensure capacity planning before campaigns are executed.
- Working with analyst to track and monitor campaign performance.
- Writing of operational and informational messages
- Reviewing of marketing reverts before sending for approval.
- Working with CVM to move campaigns from CLO to Marketing Cloud

Education

Bachelor's Degrees and Advanced Diplomas: Business, Commerce and Management Studies (required)
- Absa Bank Limited reserves the right not to make an appointment to the post as advertised_

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