Agent Sales Service Coordinator
2 weeks ago
A luxury safari travel company is looking for an **AGENT SALES SERVICE COORDINATOR**
Location: Cape Town
- Grade 12 and a tertiary qualification in Travel & Tourism/Hospitality
- Must have experience and a good understanding of the safari tourism environment
- Experience in and knowledge of East Africa Safari sales advantageous (Kenya & Tanzania)
- Must have experience in working in a sales team environment
- Must have strong customer service skills (written and verbal)
- Must have knowledge of sales and reservations systems
- Must have excellent communication skills, a service delivery mindset and a string customer service focus both internally with colleagues and externally with suppliers
- Must have sound administration and organisational skills
- Meticulous attention to detail
- Must have the ability to work independently, in a broader team setup and work well under pressure
- Excellent communication skills both written and oral, with proven English literacy
- Ability to work under pressure without compromising accuracy
- Ability to pace oneself and prioritise demand
- Be able to work overtime (if needed) and be willing to work alternative public holidays
- Be able to work closely alongside the Agent Sales Consultant to manage some of the administration and operational tasks for the sales progress
Live out position.
Mon-Fri : 08h00 - 17h00 with some flexibility
Salary : DOE
Ability to commute/relocate:
- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)
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