Manager, Inventory, Solutions

**DSV - Global transport and logistics**

Location: Kempton Park
Job Posting Title: Manager, Inventory, Solutions
Time Type: Full Time

MAIN PURPOSE OF THE ROLE

Responsible for the inventory management and control of daily / weekly / monthly deliverables within the Estee Lauder Operation, in order to consistently exceed all inventory related SLA’s with clients.

Tertiary Qualification(s)
Matric

3-year Logistics, Engineering or Supply Chain Management degree, or 3-year equivalent diploma OR;
- 4 years minimum relevant experience in industry with in-depth experience in all job-related requirements listed below

Additional Computer Skills

Excellent knowledge of ERP and WMS systems
- Advanced knowledge of Inventory Management software / apps
- Highly proficient in Excel/PowerPoint for data management and reporting

Computer Literacy - Advanced

Electives
- Retail experience & understanding - Project management experience - High EQ - Effective leadership skills - Excellent client relationship history - System enhancement experience - Team involvement - Deadline Driven - Self-Motivator - Ability to work under pressure - Strong attention to detail - Ability to plan long term - Negotiation and conflict management skills

Job-related Requirements
- Min 6 years’ relevant experience in a warehouse environment
- History with retail is favorable.
- Extensive knowledge of Inbound, Outbound, Cycle-counting and Return processes and workflows
- Proven knowledge and experience in root cause analysis and problem solving, including investigating and troubleshooting of stock discrepancies, incident reporting and CAPA reporting.
- Min 3 years proven skills in Planning, Organising, Directing, Controlling & Monitoring cycle counting programs and wall to wall stock takes
- Excellent communication skills and ability - be able to communicate assertively at all levels internally and externally.
- Min 2 years’ people Supervisory/management experience.
- Strong attention to detail and high quality of work.
- Must be able to meet and manage customer expectations and ensure compliance to Policies, Regulations, Work Instructions and Workloads.
- A sound understanding of the Supply Chain.
- Commercial acumen to understand our inventory related contractual SLA’s with clients and our liability in the event of non-conformance.
- Good interpersonal skills for client account management.
- A good understanding of MRP and inventory management principles
- Very good mathematical & analytical skills
- Own vehicle and driver’s license
- Ability to work extended hours / after hours
- Ability to support other sites within Gauteng when required e.g. wall to wall count planning and execution
- Audit preparation, execution and support relating to internal and client inventory audits.

Duties and Responsibilities:
Commercial and Client Focus:

- Understand the customer’s business
- Understand the customer’s customer requirements
- Develop a strong, trusting relationship with clients
- Deep understanding of contractual SLAs & KPIs
- Adherence to HSE compliance and responsibilities
- Adherence to tasks not stipulated in job profile i.e. audit compliance, adhoc duties due to operational requirements.
- Create and maintain various reports in line with KPI and contractual obligations.
- Control, action, investigate and complete CAPA document’s if need be, this includes but is not limited to short picks, nil picks, damages, error percentages, KPI requirements, etc.
- Complete daily system checks to ensure all data to and from the client system is working;
- Customer inventory related queries: Ensure these are processed accurately and completely within 24 hours;

Inventory Management:

- Ensure inbound processes are accurate and completed in full so that SKU’s are correctly identified and put-away accurately in correct locations
- Ensure batch and serial number controls are effective
- Ensure FIFO and FEFO picking is processed correctly
- Ensure Master Data for all SKU’s is kept up to date with correct SKU number, weights, DIM’s, HAZ category, pack key and unit of measure as applicable
- Monitor and correct the inadequate or inappropriate inventory, to meet the demands of sales e.g. stock shortage.
- Action the high inventory levels e.g. FIFO, Obsolete and Slow-moving stock, on client request.
- Daily system to system balancing: Report on and support daily alignment of DSV and client systems
- Control the security over inventory which could result in loss, theft or misappropriation, etc.
- Execute cycle counts, support wall to wall counts, ABC analysis counting and various other processes in line with the KPI and contractual obligations
- Ensure required adjustments are approved and made on a daily basis to ensure physical stock is always well aligned with system stock
- Support maintenance of Material Master and Bin Master, including performing required updates as required so that system locations always align with physical locations
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