Assistant Director: Business Process and Quality
1 day ago
Assistant Director: Business Process And Quality Improvement REF NO: HR5/1/2/3/77
**Salary**: R382 245 per annum
CENTER: Compensation Fund, Pretoria
REQUIREMENTS: Three-year tertiary qualification in Engineering or Science including Quality Management/ Operations Management/ Industrial Engineering/ Production Management. 4 years’ functional experience in Business Process Management and Quality Management systems. Knowledge: Industrial engineering practices. Continuous improvement tools. LEAN methodology. Quality Management. Business Process Re-engineering. Continuous improvement techniques. Compensation Fund regulations, policies and procedures. Relevant stakeholders. Customer Services (Batho Pele Principles). Technical Knowledge. The industrial classification system. Customer Service (Batho Pele Principles). Technical Knowledge. The industrial classification system. ISO9001. Project Management. Risk Management and Fund Governance. External Environmental Awareness. Legislative Requirements: COIDA. Public Service Regulations. Public Service Act. Occupational Health and Safety Act (OHS). Public Finance Management Act (PFMA) and National Treasury Regulations. Promotion of Access to Information Act. Constitution Act 108 of 1996 (amended). Public Service Operations Management Framework. Skills: Business writing skills. Decision making. Communication and Information Management. Customer Focus and Responsiveness. People and Performance Management. People Management. Inter-personal. Problem solving. Project or programme management. Team Leadership. Change Management.
DUTIES: Coordinate business process analysis and initiative processes in the Fund. Develop Standard Operating Procedures (SOP) for the Fund. Implement quality management strategy and plan for the Fund. Develop service delivery model and service standards for the Fund. ENQUIRIES: Ms N Stuurman Tel: No. 060 995 9540
Note: Coloureds, Indians Whites and Persons with disabilities are encouraged to apply. Applications: Chief Director: Corporate Services: P O Box 955, Pretoria, 0001 or hand deliver at 167 Thabo Sehume & Madiba Street, Delta Heights Building 6th HRM.nFor Attention: Sub-directorate: Human Resources Planning Practices and Administration, Compensation
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