Claims Auditor
4 hours ago
-Introduction
Audit and monitor all functions in terms if agreements including monthly reports and float recons.
Role Purpose
Audit and monitor all functions in terms if agreements including monthly reports and float recons.
Requirements
- Matric
- FAIS compliant
- An insurance/ relevant qualification or at an advanced stage of obtaining same
- At least 5-10 years relevant working experience, with some supervisory functions
- A comprehensive understanding of multiple short term insurance products in the Guardrisk Group with specific focus on commercial motor
- A comprehensive understanding of standard and non-standard insurance facilities, with specific focus on aggregates and related facilities
- Sound knowledge of Commercial and Corporate type claims
Duties & Responsibilities
- Control and monitor all aggregates and binder agreements on a monthly basis
- Ensure audits are conducted as and when required
- Analyse audit reports and ensure that audit findings actioned promptly and all issues closed
- Report to Underwriting on a monthly basis on aggregate status,aggregate progress on audited accounts (incl, Salvage & Recoveries) and aggregate sign-off’s
- Control/manage salvage/ stolen vehicles and recoveries ensure refunds to insurer
- Ensure that on new accounts, there is proper communication and alignment of broker responsibilities with all impacted stakeholders
- Ensure mandate is set and adhered to by the party to whom responsibilities are delegated
- Handle/ furnish instructions on all claims exceeding the stopper or mandate
- Report all claims exceeding the stopper or mandate to underwriting
- Identify, track and remedy claims leakage at the respective delegated parties
- Assessing accuracy and quality of usage of the claims system
- Assessing on an ongoing basis process efficiencies in the claims space and recommending solutions to the management team where deficiencies are detected
- Conducting random portfolio reviews across the products to assess capacity and competency
- Implementing generally accepted audit methodology within the quality assurance program
Competencies
- An exceptional eye for detail
- An ability to work accurately under pressure
- Business Acumen
- Good planning and organising skills
Policy
We are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.
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