Field Marketer

1 week ago

Eastern Cape, South Africa National Stationery Full time

**Role**

Working within the sales team in the designated Eastern Cape Area (Will include Mthatha/Lusikisiki/Bizana/Maclear/Butterworth), the aim of this function is to develop new business and service existing customers within the Region.

**Key Responsibilities and Accountabilities**

**Customer Service**:

- Servicing the needs of existing customers
- Collecting customer feedback in a positive & constructive manner
- Merchandising and adhering to the required merchandising standards and/or layouts of stores
- Recommend products to customers
- Expedite the resolution of customer problems and complaints to maximize satisfaction

**Business Development & Strategies**
- Responsible for the achievement of sales targets and goals
- Maintain and increase sales for National Stationery
- Establish, maintain and expand the customer base / relationships
- Increase business opportunity through various routes to market
- Identifying business opportunities and opening new accounts
- Building the brand and negotiating of the best possible space and exposure

**Sales Administration**
- Communication with Area Manager on a regular basis.
- Continuously improve though feedback
- Returns management by monitoring and controlling returns
- Assist with trade shows, deliver stock as and when needed
- Responsible for collection of payments and depositing in company account
- Compiling sales figures and analyzing sales figures and report shortfalls to the Area Manager
- Logging daily customer contact on CRM
- Relevant claims submissions to be completed daily / weekly / monthly (odo readings, sales reports, petrol claims etc).

**Company vehicle**
- Take responsibility for the company vehicle
- Responsible for the vehicle maintenance and day to day care of vehicle
- Adhere to company vehicle policy and procedure

**Industry Trends**
- Monitor opposition activity and market trends and communicate findings to Management
- Always striving to be the best in the industry

**Education**:

- High School (matric) (preferred)

**Experience**:

- Salesforce: 2 years (preferred)

License/Certification:

- Drivers License (preferred)

**Location**:

- Eastern Cape, Eastern Cape (preferred)

Willingness to travel:

- 75% (preferred)

Work Location: On the road

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