Client Solutions Manager

2 days ago


Johannesburg, South Africa Aleph Holding Full time

**Are you ready to join our digital revolution journey?**

At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.

Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.

With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.

**The Role -**

**Client Solutions Manager**

The Client Solutions team is responsible for campaign execution and success, working closely with the Client Partner team to deliver a first-class service to clients. Working with the top agencies and brands across Ireland to educate and inform about the exciting evolution of Snapchat. The Client Solutions Manager, is responsible for ensuring successful design and delivery of all assigned campaigns strategy, including original content, custom-built, high-impact and targeted media.

**What your day will look like**:
- Act as a consultant to clients on how to achieve success on the paid media platform, and ensure they meet their business goals and desired KPIs efficiently
- Lead optimization efforts and improve campaign set-up, monitor the performance and advise on the necessary optimization steps
- Work closely with multiple stakeholders (internal and external) to contribute to strategies for clients to scale their business on the media platform.
- Build strong relationships with agencies and advertisers
- Plan and host educational sessions with campaign managers on an agency level, as well as with clients
- Accountability of Product Adoption across the agency teams and strategic clients to increase the STR
- Operate as the technical expert on products and be able to relay updates and strategies to clients in a clear, concise manner to stakeholders
- Strategic capacity to identify upselling opportunities to generate incremental revenue
- Liaise with internal teams to troubleshoot and inquire on behalf of clients' queries for their campaigns
- Curate and conduct business reviews
- Synchronizing with CPs on the pod Strategy and the tactical plan on quarterly basis.
- Work closely with CPs on Pre and Post sales opportunities and help with deck preparation
- Personal development to become a performance expert and be able to execute campaigns effectively.

**Minimum Requirements**:
- Minimum 3-5 years media experience.
- Must have experience with paid media campaign management, data analysis, and campaign optimization
- Strong time and project management skills
- Proactive attitude
- Highly flexible and ready to thrive in a fast-paced environment
- Attention to detail
- Experienced in creating and presenting presentations to clients. Salesforce experience is advantageous.

**Why Join Us?**

Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.

We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
- “Share our similarities, celebrate our differences.” - M. Scott Peck_


  • SOLUTIONS MANAGER

    6 days ago


    Johannesburg, South Africa Farm Manager SA Full time

    MINIMUM REQUIREMENTS Relevant degree in Engineering (Industrial or Process), Finance, LogisticsMinimum 5 years experience in a supply chain optimization roleUnderstanding and ability to:Craft end-to-end supply chain solutions by interpreting resultsprovided by:Solution crafting softwareInventory optimization softwareDrafting software (AutoCAD)Warehouse...

  • Solutions Expert

    10 hours ago


    Johannesburg, South Africa Nedbank Full time

    **Job Purpose** - Drive client value creation by supporting the frontline Sales team and product sales experts in a holistic manner through overall Sector CVP management in line with cluster goals whilst ensuring effective client engagement, lead generation and solution structuring.**Responsibilities**: **Function specific**: Conduct deal and solution...


  • Johannesburg, South Africa Nmg Benefits Full time

    Client Solutions Partner Join to apply for the Client Solutions Partner role at NMG Benefits At NMG, we are redefining what it means to support employers and their people. Our mission is to break down traditional benefit silos and deliver holistic, integrated solutions that drive real impact. The Client Solutions Partner (CSP) plays a pivotal role in this...


  • Johannesburg, South Africa Afropolitan(PTY) Ltd Full time

    Afropolitan Pty (Ltd) is a multi-service insurance company offering innovative and tailored insurance solutions to individuals, families, and businesses. This is a full-time on-site role based in Johannesburg for a Client Centric Solutions professional. The role involves delivering exceptional customer service and enhancing client satisfaction by developing...


  • Johannesburg, South Africa Afropolitan(Pty) Ltd Full time

    Afropolitan Pty (Ltd) is a multi-service insurance company offering innovative and tailored insurance solutions to individuals, families, and businesses. This is a full-time on-site role based in Johannesburg for a Client Centric Solutions professional. The role involves delivering exceptional customer service and enhancing client satisfaction by developing...


  • Johannesburg, South Africa WatersEdge Solutions Full time

    Location: Hybrid or RemoteEmployment Type: Full-TimeIndustry: SaaS | Global Logistics | Compliance Tech WatersEdge Solutions is partnering with our client who are seeking a Client Success Manager who combines strategic thinking with exceptional relationship-building skills. If you're passionate about growing client value, driving commercial outcomes, and...


  • Johannesburg, South Africa Ulwazi Staffing Solutions Full time

    An exciting career opportunity has become available for a Client Relationship Manager. **ROLE REQUIREMENTS** - Qualifications and Experience - Honours Degree in Business Administration, Social Science, Commerce or similar - 3-5 years of client relationship/account management experience - A minimum of 2 years developing and implementing operational...


  • Johannesburg, South Africa WatersEdge Solutions Full time

    Location: Hybrid or RemoteEmployment Type: Full-TimeIndustry: SaaS | Global Logistics | Compliance TechWatersEdge Solutions is partnering with our client who are seeking a Client Success Manager who combines strategic thinking with exceptional relationship-building skills. If you're passionate about growing client value, driving commercial outcomes, and...


  • Johannesburg, South Africa WatersEdge Solutions Full time

    Overview WatersEdge Solutions is partnering with our client who are seeking a Client Success Manager who combines strategic thinking with exceptional relationship-building skills. If you're passionate about growing client value, driving commercial outcomes, and operating in a fast-paced, tech-driven environment, this is your chance to step into a high-impact...


  • Johannesburg, South Africa WatersEdge Solutions Full time

    Location: In-office (Melrose Arch, Johannesburg)Employment Type: Full-TimeIndustry: FinTech | Financial Services | SaaS WatersEdge Solutions is recruiting on behalf of an innovative FinTech company that’s changing the game in equity and incentive plan administration. This is an exciting entry point for graduates eager to build a client-facing career at the...