Work Readiness Progamme- Contact Centre

Contact Centre: Work Readiness Training Programme – (Southern Suburbs) Stipend: R2,500 + Incentives Start Date: Immediate Are you a motivated and ambitious student looking to gain valuable workplace experience in a professional contact centre environment? A leading contact centre based in the Southern Suburbs of Cape Town, is offering an exciting...

Key Responsibilities Set and manage clear performance, quality, and development goals for team members. Motivate and coach the team to achieve and exceed sales targets. Manage incentive programs and budgets. Oversee onboarding and training for new consultants. Support staff career growth and skills development Handle people-related issues including...

Key ResponsibilitiesSet and manage clear performance, quality, and development goals for team members.Motivate and coach the team to achieve and exceed sales targets.Manage incentive programs and budgets.Oversee onboarding and training for new consultants.Support staff career growth and skills development.Handle people-related issues including absenteeism,...

Job Title: Contact Centre AgentLocation: CapeTownJob Type: Full-timeReports to: Contact Centre Manager & appropriate DirectorThese are new roles for a client that is establishing a Cape Town contact centre operation. They will be looking for a manager in the fulness of time and they are hoping that one of the initial Two agents will have the right Attitude...

Listing reference: 022484Listing status: OnlineApply by: 16 November 2025Position summaryIndustry: Wholesale & Retail TradeJob category: Call Centre and TelesalesLocation: Cape TownContract: Fixed Term ContractRemuneration: Market RelatedEE position: YesAbout our companyClicks GroupIntroductionWe are looking to recruit two Contact Centre Consultants to work...

The key objective of the role is to identify and understand customer needs and deliver first class customer service in an omni channel Contact Centre environment. A key success measure will be the ability to assist clients with bookings and facilitate the payment process for services offered by Marie Stopes South Africa. **APPLICANTS WITH EXPERIENCE IN THE...

The key objective of the role is to identify and understand customer needs and deliver first class customer service in an omni channel Contact Centre environment. A key success measure will be the ability to assist clients with bookings and facilitate the payment process for services offered by Marie Stopes South Africa. **APPLICANTS WITH EXPERIENCE IN THE...

**Job Number** - 71808 **Job Type** - Permanent **Job Title** - Contact Centre Sales Expert **Computer Skills** - Sales **Industry** - Call Centre **City** - Cape Town **Province** - Western Cape - Do you have a flair for International Inbound Sales?- Our Company is seeking charismatic Sales Experts to work on an International Inbound Sales Campaign....

Responsibilities:The purpose of the Customer Experience and Contact Centre Support Specialist role is to execute key general support activities, in cooperation with and under the direction of the Head of Customer Contact Centre & Experience, Senior Manager Contact Center Operations and the leadership team. The role provides efficient, proactive,...

**Job Purpose** The Contact Centre Agent, as the first point of contact for the resort; is responsible for the answering of inbound calls received by the business unit and providing of exceptional, professional customer services to guests in line with Company standards. This will include: - The routing of calls to relevant people and or departments...