Claims Consultant Hermanus, Western Cape Permanent

2 weeks ago


Hermanus, South Africa PSG Konsult Ltd. Full time

**Designation**:

- Claims Consultant | Hermanus, Western Cape | Permanent

**Category**:

- Administration and Operations

**Job Level**:

- Semi-skilled and discretionary decision making

**Posted by**:

- PSG Financial Services

**Posted on**:

- 02 Apr 2025

**Reference Number**:

- POS39612

**Closing date**:

- 29-Apr-2025

**Position Type**:

- Permanent

**Location**:
**Overview**:
**VACANCY | CLAIMS CONSULTANT | HERMANUS, WESTERN CAPE | PERMANENT**

PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.

**Job description**:
The Claims Consultant will be responsible to provide administrative assistance and support for all commercial and personal lines claims.

**Responsibilities**
- Liaising with Clients with regards to Claim requirements
- Checking of Cover vs Claim and checking Merits accordingly
- Register and Manage Claims on Broker Admin platforms and Direct
- Building of strong relations with colleagues and ensuring adherence to all processes
- Quotations on new policies
- Advising on amendments to existing policies
- Record keeping on the CRM system

**Minimum Requirements**:

- Grade 12 Certificate
- NQF Level Short-term insurance (150 Credits)
- RE 5 Examination (Representatives)
- DOFA confirmation from FSCA
- 5+ years claims experience dealing with both personal and commercial claims
- Computer Literate (MS Outlook, Excel, Word)
- Knowledge of the Tial system will be an advantage

**Competencies**:

- Good people and communication skills.
- Results and detail orientated.
- High stress tolerance and resilience.
- Passion for adding value to clients through superior service levels
- Willing to work overtime when required
- Strong Product knowledge

**How to apply**:



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